Did your washer stop or power off during use?
Causes/Symptoms
- There is an issue with the power connection.
- The circuit breaker tripped while using the washer.
Let’s find out more
The washer consumes a lot of power. For this reason, if it is used simultaneously with other
high power-consuming appliances such as an oven or an electric skillet, the circuit breaker may trip.
If the washer powers off during use, first check the power connection of the washer.
Try this.
Is the power plug properly inserted into the power socket? Is the socket broken?
➔ Ensure the power plug is fully inserted into the power socket.
If the power plug is loosely connected, heat may be generated from the poor contact point.
As a result, the appliance may power off during use.
If the power plug is loosely connected, unplug and let it cool for 30 minutes.
Then, insert the power plug properly into the power socket and start the washer.
Additionally, inspect whether the washer is not powering on due to a broken power socket.
Connect other appliances to the power socket to test this; if the test appliances do not power on, it indicates an issue with the power socket.
Is the washer plugged into a power strip?
➔ It is advised to connect the washer’s power plug directly to a wall outlet, not a power strip.
Power strips commonly used in the household have a limited power output.
As a result, when multiple high power-consuming electrical devices are connected to the
same power strip and used simultaneously, the power strip can become overloaded.
It is therefore important to connect the washer’s power plug to a wall outlet.
Sometimes using a power strip may be necessary due to the distance between the washer’s installation location and the wall outlet.
If that is the case, ensure to use a grounded power strip with a switch.
Additionally, make sure the washer is the only appliance connected to the power strip.
Did the circuit breaker trip?
➔ If the circuit breaker trips again after resetting it, please request service from an LG technician.
The circuit breaker may trip when the power consumption suddenly spikes, in order to prevent the risk of fire.
The circuit breaker is located in the circuit board, often near the entrance of the house.
Please request service if the circuit breaker trips again after resetting it.
※ If the issue does not resolve, please request service.
This guide was created for all models, so the images or content may be different from your product.
