Is the dispensed water not hot enough?
Causes and Symptoms
- A lower temperature was selected for hot water.
- Water remaining inside the water passage of the water purifier was dispensed together with hot water.
- There is some distance between the cup and the dispenser tap.
- Hot water was dispensed into a relatively colder mug or glass.
When the [Hot Water] button is pressed on a plumbed-in (tankless) water purifier, water is immediately heated after being purified.
This mechanism of the water purifier may result in the first dispense not being hot as expected.
If the hot water temperature is set too low, lukewarm water is dispensed.
In addition, if large quantities of hot water are dispensed at once, the water temperature may decrease as the purifier requires some time to heat the water.
This is normal operation of the water purifier.
For user safety, the maximum temperature setting is below 100℃.
Water purifiers with a tank can dispense water at a higher temperature of around 85~90℃.
This is because the water is stored and heated within the purifier's internal water tank.
Try this
Is the temperature setting for the hot water too low?
➔ Increase the temperature setting.
Each time you press the hot water button, it will toggle in the order of 40℃, 75℃ and 85℃.
The temperature lamp corresponding to the target temperature will be lit.
Is the first dispense of hot water lukewarm?
➔ Discard the first cup and use water from the second dispense.
Plumbed-in (tankless) water purifiers instantly purify and heat incoming water each time the [Dispense] button is pressed.
However, any residual water left in the water purifier’s internal passage may be dispensed together with the newly heated water, resulting in the first cup being lukewarm.
Please rest assured, this is a normal part of the water purifier's operation
Is the water cooling down because of the distance between the cup and dispenser tap?
➔ Try positioning your cup or dish as close as possible to the dispenser tap when dispensing hot water.
When the indoor temperature is particularly low, the hot water’s temperature may drop by approximately 10℃.
Are you using a dish or cup made of thick china or glass?
➔ To maintain the temperature of the hot water, preheat your dish or cup.
When hot water is dispensed into a cold dish or cup, the container becomes warmer, resulting in a drop in water temperature by approximately 10~15℃.
This is due to the transfer of heat from the water to the dish or cup.
To mitigate this, warm up the cup or dish with hot water.
Then discard that water and use the pre-warmed cup to receive hot water.
This is akin to pre-warming your teacup to keep your tea hot.
Heat your cup or dish ahead of time!
So, if you would like your water hotter, try preheating the cup.
This guide was created for all models, so the images or content may be different from your product.