Australia - 7 Days, 7am-7pm1300 542 273
Here are the LG warranty details for your product. It contains information relating to repairs and other services. If you require further help or advice, please feel free to contact our Customer Information hotline.
For warranty service, please keep your warranty certificate and your receipt to validate proof of purchase.
Subject to the terms below, LG Electronics Australia Pty Ltd (LG) will provide warranty on mobile phones and battery packs and accessories from the date of purchase in accordance with the details in the following table.*
|Model Name||Model Number||Phone Warranty Period||Battery and accessories warranty|
|LG G4||LG H815||24 Months||1 year|
|LG Spirit||LG H440||24 Months||1 year|
|LG Leon||LG H340||24 Months||1 year|
|LG G3||LG D855||24 Months||1 year|
|LG G3 Beat||LG D722||24 Months||1 year|
|LG L70||LG D320||24 Months||6 months|
|LG F70||LG D315||24 Months||6 months|
|LG L Fino||LG D295||12 Months||6 months|
|LG L20||LG D105||12 Months||6 months|
|LG L40||LG D160||12 Months||6 months|
|LG L80||LG D380||12 Months||6 months|
|All other models||12 months||6 Months|
LG may at its discretion authorise a free of charge repair, if in LG's opinion, the phone, battery or accessories needs repair because of a manufacturing or materials defect, appearing and notified to LG in accordance with this warranty, within such period.
This LG manufacturer's warranty only applies to service within Australia (for mobile phones purchased within Australia only) and New Zealand (for mobile phones purchased within New Zealand only). This warranty is not transferable and applies to the original purchaser only. No LG employee, product retailer or Authorised Service Centre has authority to vary the terms of this warranty. Goods presented for repair may be replaced by refurbished goods of the same type rather than being repaired. Refurbished parts may be used to repair the goods.
This LG manufacturer's warranty is limited to the LG product and excludes third party components used in conjunction with the LG product.
Before you deliver your product for warranty service it is your responsibility to keep a separate backup copy of the contents, because the data may be lost during repair of the product. You are responsible for reinstalling all content including software programs, data and passwords. Recovery and reinstallation of software programs and user data are not covered under the terms of this manufacturer's warranty.
* Warranty period will differ depending upon mobile phone purchased. Please check the printed warranty card provided with actual product to confirm applicable warranty period.
Repairs under the terms of this warranty will be conducted at an LG Authorised Service Centre. Transportation costs to and from the Service Centre are not covered by this Warranty. Service Centers are open during normal business hours, Monday to Friday. LG's Authorised Service Centre may charge an additional fee for service outside these hours.
This LG Manufacturer's warranty does not cover:
The benefits given by this LG manufacturer's warranty are additional to other rights and remedies that you may have under law.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
To make a claim against this manufacturer's warranty, you must contact LG within the warranty period (as stated in the table above) from the date of purchase for LG mobile phones and battery packs and accessories.
Australia - 7 Days, 7am-7pm1300 542 273
LG Electronics Australia
PO Box 212
Horsley Park NSW 2175
When contacting LG for assistance please provide your name and address, model number, serial number, date of purchase, and a complete description of the problem. This information will help LG provide fast assistance.