[LG Monitor] I am using the TV monitor, but the TV screen color is weird.

If the HDMI cable connection is bad or settop box broadcasting signal is weak, then the screen display can have errors, blink, get cut or broken and so on.
In this case, ask the service provider and check the broadcasting signals [Wired, Cable, Skylife, IPTV and etc].

Causes and Symptoms

• The signal cable connection condition is poor.
• The environment setting for the TV monitor is changed.

Try this

Is the cable connected properly?

➔ Check if the pins are damaged or have foreign objects. If they do, replace the cable with an authentic cable.

Did you try to reset the TV monitor to the factory setting?

➔ Due to the setting errors in the TV monitor, color errors can occur, thus reset it to the factory setting.

1. Press the [Setting Menu] button on the remote control.

2. Select [General].

3. Select [Reset to Initial Settings] and press [OK] to proceed with reset.

Using [Picture Test] in [Picture], did you check the screen?

➔ If the image on the test screen seems normal, then it is due to the broadcasting signal problems instead of the product problems.

Wait! Find out more.

How to test video on the TV monitor

※ For more details about how to access it in each model, see the user manual.

1. Press the [Setting Menu] button on the remote controller.
2. Select [Picture].
3. Select [Picture Test] in [Picture].

4. Check if [Picture Test] is normal.

If the test video seems normal, then ask the set-top box service provider (telecommunication service provider) that you signed up for service with. (Wired, cable, Skylife, IPTV and etc)

※ If you still experience the same issue after following the steps above, have your monitor checked by an LG Electronics service technician.

This guide was created for all models, so the images or content may be different from your product.