➔ Electricity and/or static electricity can be felt when short circuit current flows through the power adapter from a power outlet on the wall.
Causes and symptoms
- Symptoms of electricity flowing (current leakage) may occur when the grounding condition of the power outlet is not good.
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When there is a difference in potential occurs between the screen and the human body and the screen comes into contact with the case,
a force of attraction between the two occurs and is felt as a vibration. - If such contact continues, the potential difference decreases and the vibration reduces or disappears.
- Static electricity may occur when the room is dry, and it is related to the environmental conditions, so rest assured as it is not a product defect.
Try this
Connect the power plug by itself to a wall outlet with a grounding pin.
Check that the wall outlet is grounded.
➔ If you feel electricity from a grounded outlet, unplug the cord and plug it back in the opposite direction.
If the problem persists or is the same problem occurs again even after connecting it to another outlet, it is necessary to check the status of the monitor for a short circuit.
※ The grounding terminal is a device to prevent electric shock accidents from occurring due to a rise in the electrical potential between parts touched by the hand in electrical devices.
This guide was created for all models, so the images or content may be different from your product.
