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[LG TV Model Name] How can I identify my TV model name?

Troubleshooting

You can display the TV model name on the screen using a hotkey.
You can also find it on the right rear label (left side from the watching direction).

Try this

Press the [Mute] button on the TV remote 3 times repeatedly.
This hotkey moves you to the model name screen.

Checking the model name with a hotkey on the TV remote

Press the nosound button on the TV remote 3 times repeatedly.

Image of quietly pressing the key 3 times on the remote control

Smart TV (webOS)

Image that displays product information on the TV screen, such as model, serial number, etc

Checking the model name on the rear label

Right side from the watching direction / left rear side

Image labeled on the rear left side of the TV

Left side from the watching direction / right rear side

Image labeled on the rear right side of the TV

How to check the model name using the TV menu.

➔ Open the TV Settings menu and select the menu items as instructed below.

[2020] Navigating to [Customer Support] in the Settings menu
Turn on the TV and press the [Settings] button on your TV remote.
Select [All Settings] in the [Settings] menu.
Image that selects All settings by pressing the settings button on the remote control
① You can see the model name by selecting [TV Information] in [Customer Support].
Image that checks TV information in the support menu
※ The menu path may differ by product.
Please consult the user manual.

This guide was created for all models, so the images or content may be different from your product.

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