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[LG TV Internet Connection] How do I establish a wired Internet connection to my TV?

Troubleshooting

Try this

① Connect the LAN port on the back of the TV to the Internet router or the wall Internet port using a LAN cable.

② Go to the Network settings, select Wired Internet, and verify a successful connection.
If you need to use a static IP address, select [Edit] to edit the IP address.

Image of connecting the LAN terminal on the back of the TV to the Internet router or Internet terminal on the wall with a LAN cable

How to set up a wired network

➔ [2021 WebOS6.0 or later]

Press the setting button button on the TV remote and select [All Settings] → [General] → [Network] → [Internet Connection] → [Wired Network Connection (Ethernet)].
Turn on the TV and press the [Settings] button on your TV remote.
Select [All Settings] in the [Settings] menu.
Screen to enter all settings after pressing the setting button on the remote control
① Select [General] and then ② [Network].
Select network in the general menu
③ Select [Network] and then [Wired Connection (Ethernet)].
Choose a wired connection within the network
How to set a static IP address in a wired network manually
① Select [Internet Connection] and then [Wired Network Connection].
② Select [Edit] in [Wired Connection].
Select edit in wired connection
③ Deselect Auto Setup in the [Edit] menu.
Select Set Automatically in Edit
④ Edit the IP address to a desired value in the [Edit] menu.
Similarly, configure the subnet mask, gateway, and DNS server.
Once all the changes are made, press Connect.
After canceling set automatically, select connection by IP address.

➔ [2020 WebOS5.0]

Press the setting button button on the TV remote and select [All Settings] → [Connection] → [Network Connection Settings] → [Wired Network Connection (Ethernet)].

➔ [2019 WebOS4.5]

Press the setting button button on the TV remote and select [All Settings] → [Connection] → [Wired Network Connection (Ethernet)].

➔ [2018 WebOS4.0 or before]

Press the setting button button on the TV remote and select [All Settings] → [Network] → [Wired Network Connection (Ethernet)].

Select Wired Connection (Ethernet) in the Network menu
When failing to connect to the network
① Check the LAN cable, router, and socket on the wall for any issues.
Remove the LAN cable from the TV and test the connectivity by connecting it to your PC.
② If you need a static IP address, select the Wired Network option as shown below to display the detailed information. Select [Edit] to enter the IP address manually.
③ Check if there is any section with an [X] mark on it, and check the status, if any.
Select Edit in Wired Connection
Check the following if there are any network connection failures:
If a failure exists in the [TV - Gateway] section, check for abnormalities in the LAN cable, router, and wall Internet port.
TV – Gateway section error
If a failure exists in the [Gateway - DNS] section, examine the router and wall Internet port for any irregularities.
Gateway - DNS Section Error Occurred
If a failure exists in the [DNS - Internet] section, there is an Internet communication problem. Please contact the Internet service provider (ISP).
DNS - Internet Section Error Occurred

This guide was created for all models, so the images or content may be different from your product.

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