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[LG top load washing machine water supply] The water level cannot be adjusted. The water level is too high. The water level is too low.

Troubleshooting

The water level is limited by course to ensure efficient washing. Also, the water level cannot be adjusted during washing.
The washing machine detects the weight of the laundry and adjusts the water level, so if wet laundry is added, the water level may be adjusted higher.
On the contrary, the water level may be adjusted lower for light but bulky laundry since the washing machine may detect it as lighter.
If the water level is enough to submerge the entire laundry at the time of washing, washing can be done properly.

Checking whether or not the detection function of water level sensor operates normally
If water fills up to the top of the wash plate when water level 1 is selected, the water level sensor is normal.
If water level 1 or 2 is detected when operating the washing with an empty tub, the water level is normal.

Try this

Is the water level not adjustable?

➔ Press the [Start/Pause] button to stop operation, and then adjust the water level using the Water Level button.

During the operation of the washing machine, the water Level button cannot be pressed in order to prevent an option from being selected incorrectly.
If you wish to change the water level, press the [Start/Pause] button to pause the operation, and then adjust the water level using the water Level button.
However, for some courses, the water level is limited for efficient washing, so you may not be able to adjust the level.

Do you feel that the water level is too high in the standard course?

➔ Select the Fast course or the TurboWash option.

For the latest models, the water levels are set for each course for optimal washing.
Since the minimum water level is different for each course, if you feel that the basic water level for the standard course is too high, use the Fast course or the TurboWash option which have lower water levels than the standard course.

Course with a water level lower than the standard course
  • TurboWash: An option to save time, energy and the amount of water used through the use of a jet spray and optimization of washing and rinsing patterns
  • Fast course: A course to wash a small load of clothes fast

➔ If you add wet laundry, adjust the water level manually.

When wet laundry is added, it may be detected as heavy laundry so that the water level may be adjusted higher.
Adjust the water level manually.

Warning!

If the water level is lower in comparison to the load of laundry, the laundry may be damaged.
When selecting the water level manually, adjust it to submerge the laundry in water.

Is the water level too low?

➔ For a duvet, use the Bedding course, and for bulky but light laundry, adjust the water level manually according to the laundry.

Light and bulky laundry, such as down puffer jackets, is lighter in comparison to its volume, so the water level may be set lower.
Also, if laundry floats on top of the water, it may become damaged.
Push light laundry under so that it is submerged in water completely.

Note
1. Even though the same amount of laundry is added, the detected water level is different.
Top load washing machines adjust the water level according to the weight of the laundry, so even if the amount is the same, if the type and weight of the laundry are different, the detected water level may be different.
  • Example: Same amount of towels/jeans
    Weight of laundry : Towels < jeans
    → The water level for heavier jeans may be higher.
2. The detected water level is the same, but the visible water level is different.
Since the degree of water absorption differs for each type of laundry, the water level seen after water supply may be different even if it is detected as the same water level.
  • Example: Towels/jeans with the same water level
    degree of water absorption: towels > jeans
    → Since towels absorb more water than jeans, the visible water level may be lower.
3. I add different amounts of laundry, but the detected water levels are the same.
Top load washing machines adjust the water level according to the weight of the laundry, so even if the amount is different, the same water level may be detected according to the type and weight of the laundry.
In particular, for bulky and lighter jumpers or puffer jackets, the water level may be lower in comparison to the amount of laundry.
  • Example: A small quantity of jeans / a large number of jumpers
    Weight of laundry: a small quantity of jeans > a large number of jumpers
    → A small quantity of jeans are heavier, so the water level may be the same.
4. The detected water level is different, but the visible water level is the same.
Since the degree of water absorption is different for each type of laundry, the water level seen after water supply may be the same even if it is detected as the same water level.
  • 예) Example: Jeans/jumpers with a different water level
    degree of water absorption: Jeans > jumpers
    → Since jeans absorb more water than jumpers, the visible water level may be the same.

This guide was created for all models, so the images or content may be different from your product.

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