Causes and Symptoms
- The [Pause / Add Item] button is being pressed.
- [Soak] is selected as the washing course.
Try this
Is the [Pause] button being pressed?
➔ If there is no abnormality in water supply, but the tub does not spin, check if the [Pause / Add Item] button is being pressed.
Is the selected course the [Soak] course?
➔ Select [Spin (cycle)] or [Rinse + Spin] and operate the washing machine again.
When a particular course is selected such that [Soak] is selected or only [Washing] is selected, the washing machine stops without draining water after that particular operation.
Does the problem persist after checking the washing course selection and the button being pressed?
➔ The product should be checked by a professional service technician. Request an in-house service.
This guide was created for all models, so the images or content may be different from your product.