The Spin cycle involves fast spinning of the drum to remove moisture in
clothing.
At the start of the spin cycle, the washer spins slowly to evenly
distribute the laundry inside
If laundry is bunched up on one side of the drum, drum movements to
balance the load will continue.
This balancing process can extend the duration of the spin cycle and
more moisture may remain in clothes than usual.
Spin motion can also be different than usual if the drain hose is
clogged or if the washer I not level.
Causes
- Laundry is not spread out evenly inside the washer. (Incorrect use of the laundry net may cause this.)
- Items that should not be machine washed are being washed.
- Sportswear is being washed.
- The drain hose is pinched. The drain pump filter is clogged.
- The washer is not level.
Are you washing items that should not be machine washed?
For items such as pillows and cushions, remove the stuffing and only
wash the cover.
Items unsuitable for machine washing may cause uneven weight
distribution inside the drum and extend the duration of the spin
cycle.
Additionally, machine washing items such as bathroom mats, carpets,
electric blankets, curtains, and rubber mats may cause damage to the
items.
Items such as waterproof clothes and dolls may also damage the washer,
so please do not wash them in the machine.
Wash blankets using the [Duvet] cycle and padded jackets using the [Sportswear] cycle.
Blankets often cause the weight to be concentrated on one side,
resulting in less effective spin drying.
To wash blankets, select the [Duvet] cycle and choose [medium] for spin
speed.
For padded and down jackets, select the [Sportswear] cycle and choose
[medium] for spin speed
Is the load too big or too little?
The washer performs best when the load is about 2/3 of the drum
capacity, so please adjust the load accordingly.
The washer maintains balance and operates optimally when the drum is 2/3
full.
Did you wash sportswear?
Due to the unique properties of sportswear fabric, it may appear that
moisture is still trapped inside the clothes after washing.
Even if you notice moisture on the surface, rest assured that the
moisture within has been effectively drained, allowing you to dry the
garments as they are.
Is the laundry not distributed evenly inside the drum?
Pause the washer. Take out the laundry and distribute it evenly inside
the drum.
Ensure the laundry inside the drum is evenly spread out. Then, select an
appropriate spin cycle for the load.
Usage of a laundry net: Choose the right laundry net for the size and
volume of the laundry
It is advised to fill the net only up to 2/3 of its capacity.
Avoid washing a single laundry net by itself. It is advised to wash two
or three nets at a time along with some clothes.
Incorrect use of the laundry net may result in damage to the laundry or
washer and cause excessive vibrations and noise.
Is the washer not level and making thumping or thudding noises?
If you notice the washer shaking during spin-dry, level the washer.
The washer vibrates during spin-dry due to the rotation of the drum.
A UE error may occur during this time if the washer is not level.
Rock the washer from the front, back and side to check for
unevenness.
Using a wrench, adjust the height of the leg located in the direction
the unit tilts.
Ensure the legs are in firm contact with the floor.
Place a level on top of the washer to check whether it is level.
Check by placing a level on the front side of the top plate.
Then, check by placing the level vertically in the middle of the top
plate.
※ The unit is level when the bubble inside the level bar is positioned
in the middle.
Is the washer not draining?
Check if the drain filter is clean, and if the drain hose is pinched.
1. When you open the machine's front cover on the lower left, there will
be a large stopper and a residual water hose.
(Some models have it
on the right side of the service cover)
2. Make sure you have a mop or container to keep the floor dry.
3. Grab the residual water hose and pull it out to open the cap, then
remove the hose cap and drain the water.
Drain any residual water into the prepared container.
Hold the hose steady, when the cap is opened.
4. Turn the large cap to the left to disassemble it, and then clean the filter.
5. Clean the filter with running water to remove any foreign objects, and then reassemble the filter.
6. . When water is no longer coming out, close the cap and plug it back
into place.
(Make sure to close the large stopper completely to avoid leaks. Also,
make sure to put the waterproof hose cap on it as well.)
7. Close the service cover.
※ If the issue persists, please request service.
This guide was created for all models, so the images or content may be different from your product.
