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[LG smart TV monitor] Sound test function

Troubleshooting

You can check the product for any abnormalities by performing a sound test.
If the voice in the sound test sounds normal, it may be a problem with the broadcasting signal, not the product.
Contact your service provider. (Wired, cable, Sky life, IPTV, etc.)
If the voice in the sound test does not sound normal, it is necessary to have the monitor checked by an LG service technician for an accurate diagnosis.

Note
If there is no settings [Settings] button on the remote control, you can access the Settings menu by pressing the home button among the buttons on the remote control.

Try this

Performing [sound test]

Use [Sound Test] in the TV settings menu to select the menus in the order as shown below.


➔ Performing [sound test] in webOS 22

Press the settings button on the remote control → [All Settings] → [General] → [OLED Care] → [Device Self Care] → [Sound Self-Diagnosis].

1. Turn on the TV and press the [Settings] button on the remote control.
Select [All Settings] from the [Settings].

Select [All Settings] from the [Settings].

2. Select [Sound Self-diagnosis] from [Support].

Select [Sound Self-diagnosis] from [Support].

3. Check the sound status in the [Sound test].
The volume level changes to 20 when the test voice is outputted.
When the sound test is finished, the volume level changes back to the previous voice level.

Check the sound status in the [Sound test].

➔ Performing [sound test] in webOS 4.5

Press the settings button on the remote control → [All Settings] → [Customer Support] → [Additional Settings] → [Sound Test].

1. Turn on the smart TV monitor and press the [Settings] button on the remote control.
Select [All Settings] from the [Settings].

2. Select [Additional Settings] from [Customer Support].

3. Select [Sound Test] from [Additional Settings].

4. Check the sound status in the [Sound test].

Note

※ If there is no settings [Settings] button on the remote control, you can access the Settings menu by pressing the home button among the buttons on the remote control.

How to enter settings

This guide was created for all models, so the images or content may be different from your product.

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