To properly experience our LG.com website, you will need to use an alternate browser or upgrade to a newer version of internet Explorer (IE10 or greater).
LG.com utilizes responsive design to provide a convenient experience that conforms to your devices screen size. In order to get the best possible experience from our website, please follow below instructions.
If you're using Internet Explorer 9 or earlier, you will need to use an alternate browser such as Firefox or Chrome or upgrade to a newer version of internet Explorer (IE10 or greater).
LG.COM COOKIES
We use cookies to enhance your user experience and the effectiveness of our marketing activities. By selecting "Accept All", you agree to all of our cookies. Select "Cookie Settings" to customize your cookie preference. Read our Privacy policy and Cookie policy.
Functional Cookies
These cookies are used to provide you with convenient functions, such as product reviews and product video playback, during your web browsing, they also enable interaction with social media accounts.
Analytics Cookies
These cookies allow our website to keep improving functions through website traffic analysis and to suggest personalized content for you.
Advertising Cookies
These cookies enable us to show you ads and other content that we think is most attuned to your interests and digital behavior.
This function is disables on your cookie management.
Refer to the detailed Warranty Policy delivered in your product packaging.
If you need Repair Service, submit an online Contact Us.Please have the Serial number of your product and proof of purchase ready. Out-of-warranty service fees may apply for diagnosis, parts, and labor.
No 3D image after connecting external devices (USB drives, Blue-ray, etc.).s How to fix - 3D supported modes are HDMI / RGB-PC / USB / DLNA / Component / DTV.※ 3D supported mode may vary by model. Refer to the user’s manual to check 3Dsuppo...
Video is not matched with audio.SymptomAudio and video don’t synchronize.You can adjust AV Sync. from sound menu.※ This is provided for some models only. How to fix[Settings] → [Sound] → [AV Sync. Adjust] → [On]※ The more “- “, the faster t...
How can I set on/off time? SymptomDo you want to schedule on/off time?You can schedule on/off time in the Settings.※ To use this feature, it must have correct current time.If the clock is set “Manual”, you need to set time again after turni...
No broadcasting screenSymptomTo set Auto TuningNon-SMARTHow to fixHow to set Auto Tuning ※ Setting procedure/adjustment menu may vary by model.Menu → Channel → Auto Tuning
Not supported mode message appears.SymptomWhen connecting PC and TV, you may see the message saying “mode not supported”.To solve this problemyou need to adjust the resolution of PC screen.HD TV : 1024 ×768 / Full HD TV : 1920X1080 / Ultla ...