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[Products of 2021] How do I turn on my set-top box with my AI (Magic) remote control?

Troubleshooting

AI remote controls were renovated as of 2021.
Learn about the changes and how to configure the integrated remote control to turn on your set-top box.

Try this

What’s new in AI Remote Control of 2021

The Magic remote controls of 2021 no longer provide the set-top power button.
Accordingly, changes have been made to the method used to turn on the set-top box with the remote control.

An image showing changes in remote controls produced after 2021

How to turn on the set-top box using the AI remote control

If you are prompted with the “Would you like to turn on the set-top box?” message and press “Yes” but the set-top box is not turned on, the screen may show a “No Signal” message.

set-top box power off notification window

If you encounter this problem, press the [More Actions] key to display the following screen with the cursor.
If you press [Power], your set-top box should turn on.

selecting Power from More Features menu
Wait! Find out more
When pressing [Power], make sure that your AI remote control is facing the set-top box.

This guide was created for all models, so the images or content may be different from your product.

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