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[LG Water Purifier] The purifier does not dispense hot/cold water

Troubleshooting

Try this

Is hot water dispensed slowly or not at all?

➔ If hot water does not dispense because the hot water function is locked, unlock to use.

Unlock by pressing the [Hot] button for 3 seconds.
To lock the hot water function again, press the [Hot] button for 3 seconds.

Press the hot water button on the water purifier for 3 seconds

➔ After dispensing a lot of hot water, wait 10 to 15 minutes to use hot water again.

When more than 2 liters of hot water is dispensed, the water purifier stops heating the water to prevent internal components from overheating.
As a result, hot water will not be dispensed for a short period.
Please wait 10 to 15 minutes to use hot water again.

After using more than 2L of hot water, wait 10 to 15 minutes to prevent internal overheating.

➔ The hot water stream appearing thinner than cold water is due to the water purifier’s design.

The water purifier is designed to dispense a thinner stream of hot water to facilitate rapid heating of water.

The stream of hot water is dispensed thinner than cold water.

➔ If the first cup or bowl of hot water is not hot but lukewarm, discard the first dispense and use from the second dispense.

Plumbed-in (tankless) water purifiers instantly purify and heat incoming water each time the [Dispense] button is pressed.
However, any residual water left in the water purifier’s internal passage may be dispensed together with the newly heated water, resulting in the first cup being lukewarm.
This is normal operation of the water purifier.

When changing from cold water to hot water, lukewarm water may be dispensed due to residual water remaining in the pipes.

Is cold water not dispensing?

➔ If cold water does not dispense because the cold water function is locked, press the [Cold] button for about 3 seconds to turn on the feature.

Press the [Cold] button for 3 seconds to turn on the cold water feature and use cold water.
To turn the feature off, simply press the [Cold] button for 3 seconds again.

※Some models do not have the option of turning on/off cold water.
If your model doesn't have the option of turning hot or cold water on/off, and yet no water is being dispensed, it could indicate a problem with the product.

Press the cold water button for 3 seconds
Wait! Find out more.
If the flow of water is weak due to the middle valve or the feed water valve being closed, please open the valve.
Open the valve by turning it counterclockwise.
Open the middle valve and feed water valve counterclockwise.

This guide was created for all models, so the images or content may be different from your product.

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