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  • Document Contents
    Troubleshooting
    I can’t complete the initial setup (Wi-Fi connection) of the sound bar
    Causes and Symptoms------------------- * I tried to setup the sound bar with the [Google Home] app, but it did not seem to finish properly. * Wi-Fi connection is failed during the initial setup of sound bar.Try this--------1. Terminate the ...
  • Document Contents
    Troubleshooting
    [LG Audio] How can I reset the sound bar?
    Causes and Symptoms------------------- * How can I reset the sound bar? * The button does not work when I try to use the sound bar. * There is no voice from the sound bar.Try this--------This is how to avoid the problem by resetting the sou...
  • Document Contents
    Troubleshooting
    Why does my speaker make crackling noise?
    Why does my speaker make crackling noise? Symptom- Crackling noise while listening to music- Applicable models: NP8340, NP8540, NP8740, NP8350, LAS650M, LAS750M, LAS950M How to fixIf a speaker is connected wirelessly to the network- When th...
  • Document Contents
    Troubleshooting
    No power
    No powerSymptomI cannot turn on the power. How to fixPlug in the power cable firmly and turn on the power switch.Ifyou still cannot turn on the power, try to plug in to another outlet and see ifit works.For battery, if it runs out, you will...
  • Document Contents
    Troubleshooting
    I want to enable auto power-on of the sound bar
    The auto power function is used to make sure the sound bar is automaticallyturned on as TV is turned on when TV and the sound bar are initially off whilethe optical cable or Bluetooth(BT) is connected.You can use it by enabling the auto pow...
  • Document Contents
    Troubleshooting
    App cannot be searched on iPad.
    App cannot be searched on iPad. ■ Symptom - App cannot be searched on iPad.■ Troubleshooting - iPad / iPhone apps can be searched and downloaded on App Store.
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