Skip to Contents Skip to Accessibility Help

ON2D

Help Library

Topic

  • Document Contents
    Troubleshooting
    App cannot be searched on iPad.
    App cannot be searched on iPad. ■ Symptom - App cannot be searched on iPad.■ Troubleshooting - iPad / iPhone apps can be searched and downloaded on App Store.
  • Document Contents
    Troubleshooting
    Why is smart audio (Music Flow) group setting canceled?
    ■ Symptom - Smart audio (Music flow) group setting is canceled.■ Checkpoints - Group setting may be canceled when alarm rings, power is turned on/off, orwireless network connection is weak.■ How to fix 1. When alarm sounds - Alarm settings ...
  • Document Contents
    Troubleshooting
    No power
    No powerSymptomI cannot turn on the power. How to fixPlug in the power cable firmly and turn on the power switch.Ifyou still cannot turn on the power, try to plug in to another outlet and see ifit works.For battery, if it runs out, you will...
  • Document Contents
    Operation
    I am using a headphone
    I am using a headphoneSymptom To connect headphone. How to fix① When inserting to the terminal, insert firmly until you hear a sound. If not inserted firmly, it will not sound due to unstableconnection. ② If the contact point of headphone j...
  • Document Contents
    Operation
    Smart Audio (Music Flow) becomes ungrouped
    Smart Audio (Music Flow) becomes ungroupedSymptomSometimes Smart Audio(Music Flow) becomes ungrouped. Things to checkIt will be ungrouped if the alarm rings, you turn OFF/ON or the network isunstable. How to fix1. Alarm ringing - It is set ...
  • Document Contents
    Troubleshooting
    Sound stops intermittently
    Sound stops intermittentlySymptom It stops intermittently. How to fixIf normal when playing other DISC: ① Original DISC : Check if there is a scratch or a foreign object on thesurface.② Copy : Try it on other plyer. The original disc may be...
See more

Contact

Telephone
Email
Customer Feedback
Your Voice to The President
LG Support
Need information? Got a question? We can help.
Whether you need to register your product, communicate with an LG Support Representative, or obtain repair service. Finding answers and information is easy with LG online service and support. Owner’s Manuals, requesting a repair, software updates and warranty information are all just a click away.