You can connect your smartphone or PC in two ways: PTP (removable disks) and MTP.
Both protocols support data backup between a smartphone and a PC, but only smartphones supporting PTP can be
connected to the TV.
MTP connection is not supported by the TV.
- MTP (Media Transfer Protocol): Is a protocol designed for multimedia transfer.
Try this
Is your smartphone connected to the TV via a USB cable?
➔ Please follow the instructions below.
1. Connect your smartphone to the USB port of your Smart TV.
2. Scroll down the top of the screen to display the top menu and select Transfer Photos and Videos (PTP).
3. Press the Home button on the TV remote and select Photos & Videos.
4. Select a USB-connected device from Photos & Videos to view photos and videos from the device.
This guide was created for all models, so the images or content may be different from your product.