Help Library: Help Library: [LG TV Internet Connection] How do I establish a wireless Internet connection to my TV?

[LG TV Internet Connection] How do I establish a wireless Internet connection to my TV?

Troubleshooting TVs 08/24/2023

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① To connect to a wireless network, install a Wi-Fi router in the location where you are using the TV.
Make sure the Wi-Fi router is connected to the Internet.

② Connect your devices such as smartphones to the Wi-Fi router first to check if the devices are properly connected to the Internet.

③ When using models not supporting Wi-Fi, connect a wireless dongle to the USB port of the TV for wireless connectivity.
The wireless dongle required depends on the TV model and should be either AN-WF100 or AN-WF500. Third-party wireless dongles are not supported.
The method for checking the network status differs by model.

[WebOS22] Connecting to the Internet

➔ [2021 WebOS6.0 or later]

Press the

button on the TV remote and select [All Settings] → [General] → [Network] → [Internet Connection] → [Wireless Network Connection (Ethernet)].

Turn on the TV and press the [Settings] button on your TV remote.
Select [All Settings] in the [Settings] menu.

Screen to enter all settings after pressing the setting button on the remote control

① Select [General] and then [Network].

② Select [Internet Connection] and then [Wireless Network Connection].

③ Select a router you wish to connect to in [Wireless Network Connection].

④ Enter the password and press Enter.

⑤ To disconnect, select the connected router and press X.

➔ [2020 WebOS5.0]

Press the

button on the TV remote and select [All Settings] → [Connection] → [Network Connection Settings] → [Wireless Network Connection].

➔ [2019 WebOS4.5]

Press the

button on the TV remote and select [All Settings] → [Connection] → [Wireless Network Connection].

➔ [2018 WebOS4.0 or before]

Press the

button on the TV remote and select [All Settings] → [Network] → [Wireless Network Connection].

Checking the network status by stage

➔ Check if there is any [X] mark between stage icons on the Network Connection Status screen.

① The icons on the screen correspond to [TV], [Gateway], [DNS], and [Internet] (from left to right).
If all stages have no issues, all the icons are connected via a green line.

② If there is an [X] mark between [TV] and [Gateway], then check the cable connection between your TV and router.
If there are no issues, restart the cable modem and then router in the specified order, and initialize them.
After the initialization, turn off your TV, turn it back on, and connect it to the network again.

Check the cable connection between the TV and router

③ If there is no problem with your [TV], but you see an [X] mark between [Gateway] and [DNS] or [Internet], unplug your router and then cable modem, wait for 10 seconds or more, and then plug them again.
Press the [Reset] button on your router and cable modem to initialize them.

Gateway and DNS not connected/ DNS and Internet not connected. ① Unplug the router and cable modem, wait for 10 seconds or more, and then plug them again. ② Press the [Reset] button.

※ If the problem persists, contact your Internet service provider.

This guide was created for all models, so the images or content may be different from your product.

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Help Library

[LG TV Internet Connection] How do I establish a wireless Internet connection to my TV?

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[WebOS22] Connecting to the Internet

Checking the network status by stage

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