Help Library: Help Library: [LG top load washing machine detergent] There is some detergent left or it has hardened so that it cannot be added.

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        <p class="info-desc">
            When washing begins, detergent in the detergent dispenser enters into the tub along with water.<br>
            If the water pressure is weak or detergent is lumpy at this time, detergent may not enter into the tub.<br>
            Also, if an appreciable period of time has passed after placing detergent in advance, the detergent may have hardened and cannot enter along with the water.
        </p>
        
<h2 class="tit">Try this</h2>
        
<h3 class="sub-tit">Is there lumpy detergent left in the detergent dispenser?</h3>
        <p class="info-desc">➔ Add detergent to the detergent dispenser after crumbling it or dissolving it in hot water.</p>        <p>If detergent has hardened, it may not enter properly.</p>        
<h3 class="sub-tit">Are you using cold water?</h3>
        <p class="info-desc">➔ Use hot water.</p>        <p>
            Detergent dissolves best at 30-40 degrees.<br>
            Hot water can dissolve detergent more effectively.
        </p>        
<div class="tip-box">
            <strong class="tip-tit">Wait! Here are more tips</strong>
            
<div class="con-view">
                For some courses, the use of hot water is limited in order to prevent damage to the fabric.
            </div>
        </div>
        
<h3 class="sub-tit">Did you add too much detergent?</h3>
        <p class="info-desc">➔ Please check the recommended amount for use written on the detergent before using it.</p>        <p>
            Using excessive detergent, may lead to it not dissolving in the water properly so that there may be some detergent left.<br>
            Use detergent according to the manufacturer’s recommended amount.
        </p>        
<h3 class="sub-tit">Has it been a while since you cleaned the detergent dispenser?</h3>
        <p class="info-desc">➔ Clean the detergent dispenser.</p>        <p>
            If there is detergent left or it has hardened so that the dispenser is clogged, detergent may not enter.<br>
            Remove and clean the detergent dispenser.
        </p>        
<div class="tip-box">
            <strong class="tip-tit">How to clean the detergent dispenser</strong>
            
<div class="con-view">
                1. Remove the detergent dispenser by pulling it forward while lifting it.<br>
                2. Clean the detergent dispenser and the inside of the hole where the detergent dispenser is located using a soft brush or a toothbrush, etc., and re-insert the detergent dispenser.<br>
                3. You can ensure a clean detergent dispenser if you clean it once a month.
            </div>
            
<div class="img-only">
                <img alt="Cleaning the inside of the detergent box with a brush" src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=D72qH6A12t3GXGxrUXudlA&amp;portalId=P1">
            </div>
        </div>
        
<h3 class="sub-tit">If water pressure is weak</h3>
        <p class="info-desc">➔ There is a mesh called water supply filter, which prevents foreign subjects coming out of the water pipe and entering the washing machine; it should be cleaned.</p>        
<div class="tip-box">
            <strong class="tip-tit">How to clean the water supply filter</strong>
            <p><strong>If you have cleaned the water tank or carried out water pipe work, clean the filter.</strong></p>            
<div class="con-view">
                1. Turn off the water faucet and disconnect the power cord.<br>
                2. Separate the water supply hose connected to the washing machine by turning it to the left (counterclockwise), and separate the filter from inside it using pliers, etc.<br>
                3. Clean the water supply filter with a toothbrush under running water to remove foreign objects such as water stains or rust, and then reinsert it.
            </div>
            
<div class="img-only">
                <img alt="After removing the water hose, take out the filter and wash it" src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=3k8PbTarCkzTVqxXEsWag&amp;portalId=P1">
            </div>
        </div>
        <p class="help-txt">This guide was created for all models, so the images or content may be different from your product.</p>    </div>

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[LG top load washing machine detergent] There is some detergent left or it has hardened so that it cannot be added.

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