If there is a pool of water, water is not drained so that the washing machine stops during washing.
Check if the drain hose is installed too high or clogged.
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In the case of a top load washing machine, if the drain hose is hung on a raised point which is 6 cm higher than the floor, water will not be drained smoothly so that spinning will not be done effectively.
If water is not drained smoothly, the washing machine motor will be overloaded and an odor may occur.
Do not hang the drain hose on a raised point.
How to check the installation status of the drain hose
- Check if the drain hose is suspended.
- Check if the drain hose is pressed or crushed.
- Check if the drain hose is installed higher due to a threshold, etc.
- Check if the drain hose is clogged or frozen.
- Check if the drain hose is submerged.
- Check if the drain hose goes under the product.
※ If the tub still does not spin when the door is closed and the drain hose is installed correctly, it should be checked by a service technician.
This guide was created for all models, so the images or content may be different from your product.
