If cold weather persists, the water supply hose or the drain hose where water flows inside the Mini Washer may freeze.
In such cases, remove laundry from the Mini Washer and thaw any ice inside.
Causes and Symptoms
- [FF] (Freeze Failure) is displayed on the display and Mini Washer operation is not available.
Try this
If the cover of the Mini Washer cannot be opened, thaw it with a towel soaked in hot water.
➔ When the ice melts and the cover is opened, check if the product operates normally.
If it cannot be opened, soak a towel in hot water, wrap the top of the cover in the towel and wait for 5 minutes.
If there is laundry inside, remove it.
If you forcibly open and close the drawer when the inside of the Mini Washer is frozen, a stain may form on the parts and may cause malfunction.
Does [FF] or [OE] appear on the display?
➔ Thaw the tub and the drain hose with hot water.
At this time, the amount of water enough to submerge the tub wings in water is enough.
Next, close the cover and wait for 1 hour until the inside of the drain pump thaws.
Soak a towel in hot water and cover the frozen part of the drain hose with it to thaw the hose.
Turn on the power and select [Rinse+Spin] to see if the washing machine operates normally.
Does an IE error appear or isn’t water supplied to the tub?
➔ Thaw the water supply hose and the faucet using hot water.
An [IE] (Water Inlet Error) error is displayed when the tub is not filled with water up to an appropriate water level.
If the water supply hose or the faucet is frozen so that water is not supplied to the washing machine, de-ice the water supply hose or the faucet as follows.
To remove ice from inside the tub and the drain hose of the Mini Washer, refer to the following.
If you forcibly open and close the drawer when the inside of the Mini Washer is frozen, a stain may form on the parts and may cause malfunction.
When "9” is displayed on the display, press the [Start/Pause] button and spin for 1 minute.
Any water remaining inside the Mini Washer and in the drain hose should be removed.
Open the cover of the hose for removing residual water and remove water completely.
Next, close the cover, insert the hose for removing residual water back into its original position and close the drawer.
(The shape of the hose for removing residual water may vary by model. Refer to the manual.)
This guide was created for all models, so the images or content may be different from your product.
