Help Library: Help Library: [LG Front Load Washer] Power issue

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<h2 class="tit">Causes and Symptoms?</h2>

<li>The washer fails to power on or powers off during use.</li>

<li>The washer may not power on due to an issue with the wall outlet.</li>

<li>The washer may not power on due to a malfunctioning power strip.</li>
</ul>

<h3 class="sub-tit">Is your washer not powering on?</h3>
<p class="info-desc idt">➔ If your washer does not power on, check whether the wall outlet is functioning properly. </p><p>
You can test the functioning of the outlet by connecting an electric appliance such as a dryer.<br/>
If the test appliance does not turn on, check whether the main circuit breaker in the house has tripped, and reset it if necessary.
</p>
<div class="img-only">
<img alt="After removing the power outlet, connect the dryer and check operation." src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=v1cBsq2I5gSCOzKO0MyNQ&amp;portalId=P1"/>
</div>
<p class="lg-red">※ If the test appliance powers on but the washer does not, please request service as a detailed
inspection is necessary.</p>
<h3 class="sub-tit">Is your washer connected to a power strip?</h3>
<p>
Keep in mind that power strips have a limited capacity.<br/>
If both the washer and another high-power appliance are connected to the same power strip and used at the same time,
they may overload the strip, and cause the circuit breaker to trip.<br/>
Power strips that are old or those which have a burnt plug may also cause power interruptions.<br/>
It is advised to plug the washer directly into a wall outlet.<br/>
If using a power strip is unavoidable, please use one with a high capacity and connect only the washer to it.
</p>
<div class="img-only">
<img alt="Incorrect example: Connected to a multi-outlet. Correct example: Connected to a standalone wall outlet." src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=BMOjmt0ZJPShGHV6uJa11g&amp;portalId=P1"/>
</div>
<p class="help-txt">This guide was created for all models, so the images or content may be different from your product.</p></div>

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[LG Front Load Washer] Power issue

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