Help Library: Help Library: [LG CordZero Roboking] [Mop Attachment Check] I hear the voice message ‘Check the wheel’

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    <p class="lg-red">※ The error message may be different from the actual message you hear from the product.</p>    <p class="info-desc">Remove the mop plate and check if an error occurs in operation.</p>    
<h2 class="tit">Causes and Symptoms</h2>
    
<div class="cause-list">
        
<ul>
            
<li>You will hear the voice error message 'If a mop is attached, then check the wheel.’</li>
        </ul>
    </div>
    
<h2 class="tit">Try this</h2>
    
<h3 class="sub-tit">If a mop is attached, the did you use a dry one?</h3>
    <p>
        If a wet mop is used then due to a friction between the floor and the ultra fine textile mop, you will hear the voice message ‘Check the wheel,’ even if there is no foreign object in the wheel.<br>
        Remove the mop plate and check if an error occurs in operation.<br>
        If it normally operates, then attach a dry mop for use.
    </p>    
<div class="img-only">
        <img alt="The mop board is not installed on the bottom of the vacuum cleaner.&#10;        / A mop board is installed on the bottom of the vacuum cleaner." src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=gDAWkkswqN6ctPfsbcJ2A&amp;portalId=P1">
    </div>
<p class="help-txt">This guide was created for all models, so the images or content may be different from your product.</p></div>

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[LG CordZero Roboking] [Mop Attachment Check] I hear the voice message ‘Check the wheel’

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