Help Library: Help Library: [LG refrigerator door] The refrigerator door does not close well. Does not completely close. There is resistance when closing the door.

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<h2 class="tit">Causes and Symptoms</h2>

<li>There is resistance when closing the refrigerator door.</li>

<li>The refrigerator door does not close.</li>

<li>The refrigerator door doesn't close completely.</li>
</ul>
        <p>
If the refrigerator door is slightly open, the end of the door stop located at the bottom of the refrigerator/freezer may be caught in the loop. This may cause the door to not close fully.
</p>
        
<h2 class="tit">Try this</h2>
        
<h3 class="sub-tit">Is the refrigerator door getting stuck when closing?</h3>
        <p class="info-desc">➔ This occurrence is caused by the structure of the refrigerator door stop. The door will function normally if it is pushed slightly further.</p><p>The door stop is a hardware piece that acts as a seal to prevent cold air from leaking through the door gap, which ensures longer usage life of the refrigerator over time.<br>
It is not a malfunction just because the door is not completely closed.</p><br>
        
<div class="img-only">
            <img alt="Refrigerator door hinge" src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=cvEfxd82gdSvWiSGeTmg&amp;portalId=P1">
        </div>

<h3 class="sub-tit">Is the refrigerator door not closing properly?</h3>
        <p class="info-desc">➔ Remove some of the food so that the door can be closed and seal completely.</p>        <p>If the refrigerator is too full, the door will not close properly.
Also, if there is too much food in the storage area inside the refrigerator door, the door gasket may become loose and make the door difficult to close and seal due to the weight of the food.
</p>        
<div class="img-only">
            <img alt="Wrong example: the refrigerator is full. Correct example: Organizing the interior of the refrigerator." src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=mmcvKjh5y28qaygLErYYbA&amp;portalId=P1">
        </div>

<h3 class="sub-tit">Is the refrigerator door not closing because the refrigerator shelves are not assembled properly?</h3>
        <p class="info-desc">➔ Remove the drawers or shelves and reinsert them correctly.</p>        <p>If the drawers or shelves are assembled incorrectly after cleaning the refrigerator, the refrigerator door may not close properly.</p>        
<div class="img-only">
            <img alt="the wrong assembly of shelves and drawers" src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=3XOpXemBDVvPEUo4nqw45A&amp;aportalId=P1">
        </div>

<p class="help-txt">This guide was created for all models, so the images or content may be different from your product.</p>    </div>

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[LG refrigerator door] The refrigerator door does not close well. Does not completely close. There is resistance when closing the door.

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