Find helpful information about your LG Product through our Help Library. Find helpful information about your LG Product through our Help Library.

Help Library

Find helpful information about your LG product

[LG refrigerator water purifier] [water purifier refrigerator] The water has an odd taste. There is an odor coming from the water.

Troubleshooting

Does the water have a strange odor?

The taste of the water may seem different from that supplied by a previous product that was used.

If an alternate company's water purifier was used before purchasing the water purifier refrigerator, the taste of the water may seem different compared to the previous water purifier.
The taste of water may vary depending on the type of water filter material used by each water purifier manufacturer.

When purifying groundwater, an odor from the water may be noticed due to various components contained in the groundwater.

The smell of water may be affected by the presence of nitrates, nitrogen and algae substances in groundwater.
The use of groundwater is not recommended as its impurities cause the water filter to clog quickly.

If the product hasn’t been used for a long time, a strange odor may be noticeable.

When the water purifier is planned to be reused after it has been unused for a long time, replace the water filter with a new one.
After changing the water filter, discharge cold and purified water for at least 5-10 minutes.

During summer, the water may have a disinfectant odor.

There may be a temporary odor of disinfectant in the water due to excessive amounts of chlorine from the water treatment plant during summer.

Wait! Here are more tips
If the discomforting taste or odor from the water continues for reasons beyond those provided in this guide, consult with a Careship technician for further assistance.

This guide was created for all models, so the images or content may be different from your product.

*Required question