Your water purifier features a mechanism designed to heat or chill water.
Noise caused by this mechanism is normal, so please use your water purifier with confidence.
Try this
Does the water purifier make a ding-dong sound after you reinstalled it in a new location?
➔ The water purifier is short of coolant, which may have leaked during the relocation process.
The ding dong sounds indicate that the coolant level is low.
In such cases, a thorough inspection by a professional service technician is necessary.
To address the issue of coolant shortage, a hose connecting to the water purifier tank is essential.
If the coolant leaks out, it could flood the internal components of the water purifier, leading to malfunctioning of the product.
Therefore, it is strongly advised not to attempt to fix this issue yourself, but to request service from a professional technician.
Do you sometimes hear buzzing mechanical noises or rattling noises?
➔ These noises originate from the cooling motor (compressor) that functions to chill the purified water.
The water purifier contains a cooling motor that may produce noise during its operation.
If an object is placed on top of the water purifier, or if the unit is not level, vibrations can result in amplified noises.
Furthermore, it is advised to keep a clearance of 10cm between the rear of the water purifier and the wall.
Do you hear whistling noises?
➔ Whistling sounds from the water purifier may be a result of changes in water pressure or flow.
These noises are a normal part of product operation, occurring due to pressure alterations during the water purification process or when water flows within the purifier.
When you press the [Dispense] button, do you hear humming sounds or water lapping sounds?
➔ Such noises are generated by the cooling fan which operates to chill purified water.
The humming and water lapping sounds are normal operational noise of the rotating fan inside the purifier.
When you press the [Dispense] button, do you hear clicking sounds while water is dispensed?
➔ These are noises generated by the switch, which signals the operation of the water purifier valve before water is dispensed.
Theses noises are normal operational noises, which occur at the beginning and end of valve operation.
This guide was created for all models, so the images or content may be different from your product.
