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Troubleshooting
[LG TV screen] The caption is cut-off or images look extended

If the screen size setting is set to [Zoom], [Cinema Zoom], [All-DirectionZoom], [Vertical Zoom], etc., part of the screen will be truncated, or thefigure will be enlarged.If the screen size is set incorrectly, the screen may appear stretch...
Troubleshooting
[LG TV Magic Remote Control] Does the pointer disappear while you are using the Magic Motion remote control?

Does the pointer disappear while you are using the Magic Motion remote control?If you press any direction key [Up/Down/Left/Right] on the Magic Motion remotecontrol while the cursor (pointer) is on the screen,the cursor disappears and your ...
Troubleshooting
[LG TV] The AI (magic) remote control batteries become discharged quickly

Since the AI (magic) remote control continuously communicates with the TV, itconsumes more battery life than a normal remote control, and when the remotecontrol batteries are low,the AI (magic) remote control may not work smoothly or may no...
Troubleshooting
[LG OLED TV Noise] A tapping sound is heard when I’m watching or turning on/off the TV

Try this-------- * Turning on and running the TV will normally create heat in the components. This heat expands the plastic parts that comprise the exterior. At this time, different parts of the case expand and create friction against each ...
Troubleshooting
[LG TV] How to connect your TV to wireless internet (Wi-Fi)

Your LG Smart TV can connect to the wireless internet to enjoy a variety ofcontent.Be sure to check the router name and password for the wireless internet (Wi-Fi)connection on the top or bottom of the router, or enter it directly on the TVs...
Operation
[LG webOS TV] Using HDMI ULTRA HD Deep Colour

[LG webOS TV] Using HDMI ULTRA HD Deep Colour Using HDMI ULTRA HD Deep Colour ► ► ► Picture ► HDMI ULTRA HD Deep Colour If the device connected to Input Port also supports ULTRA HD DeepColour, your picture may be clearer. However, if thedev...

Manuals & Documents

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Online Manual

English

08/02/2024
USER GUIDE

English

08/02/2024 42,540K
Quick Start Guide

English

03/07/2024 11,620K

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Software & Drivers

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SW File(Version 04.41.05) Detailed applicable model list : Please check with reference Tab exactly

TV_Software_Update_Guide_v3.pdf

07/16/2024 2,014K
Reference

Reference

Detailed applicable model list : Please check with reference Tab exactly
* SW information

1. Improvement

1) Fixing minor bugs in software

2. Applicable model list

32LQ6360PSA

32LQ576BPSA

32LQ636BPSA

32LQ630BPSA

32LQ570BPSA

32LQ573BPSA

32LQ635BPSA

3. Release History

[03.10.33]

1. Fixing minor bugs in software

[03.10.40]

1. Fixing minor bugs in software

[03.10.70]

1. Fixing minor bugs in software

[03.11.10]

1. Now you can register a product at the initial setup.

[03.20.24]

1. Yandex Alice voice recognition is supported in select countries.

2. You can use voice recognition with earbuds in select TV models.

3. The voice recognition feature has been improved.

4. More apps support the split-screen mode.

5. Automatically switches to Game Optimizer mode when playing Dolby Vision games.

6. The usability of the Accessibility menu has been improved to help people with disabilities.

7. You can add a stick cleaner to the Home Dashboard using ThinQ.

8. Select LG TVs can share currently watched screens or video/audio via a wireless network.

- Sending content is available for select models only.

- Some content in RF, HDMI (STB Only) mode may not be available for sharing.

9. The home screen layout has changed.

[03.20.70]

1. You can add "upcoming football game of the world" to the Sports Alert.

[03.20.95]

1. Fixing minor bugs in software

[03.21.15]

1. Fixing minor bugs in software

[03.21.35]

1. Fixing minor bugs in software

[03.30.16]

1. LG Channels expanded its availability to more countries. (Argentina, Chile, Colombia, Peru)

2. A new feature, Learn Remote Control, has been added for people with disabilities

3. Known kernel vulnerabilities patched

[03.30.40]

1. Fixing minor bugs in software

[03.30.69]

1. Fixing minor bugs in software

[03.30.71]

1. Fixing minor bugs in software

[03.30.73]

1. Fixing minor bugs in software

[03.33.60]

1. Reducing latency for Amazon Prime Video live streaming.

[03.33.80]

1. You can set whether to display Home when the TV is turned on.

Settings > General > System > Additional Setting > Home Settings > Home Auto Launch

[03.33.85]

1. Fixing minor bugs in software

[04.40.90]

1. Smart TV service expanded its availability to more countries.

2. LG Channels expanded its availability to more countries. (India)

[04.40.91]

1. Fixing minor bugs in software

[04.41.03]

1. Fixing minor bugs in software

[04.41.05]

1. Fixing minor bugs in software
SW File(Version 04.41.05) Detailed applicable model list : Please check with reference Tab exactly

Software_File(Version_04.41.05).zip

07/16/2024 1,392,006K
Reference

Reference

Detailed applicable model list : Please check with reference Tab exactly
* SW information

1. Improvement

1) Fixing minor bugs in software

2. Applicable model list

32LQ6360PSA

32LQ576BPSA

32LQ636BPSA

32LQ630BPSA

32LQ570BPSA

32LQ573BPSA

32LQ635BPSA

3. Release History

[03.10.33]

1. Fixing minor bugs in software

[03.10.40]

1. Fixing minor bugs in software

[03.10.70]

1. Fixing minor bugs in software

[03.11.10]

1. Now you can register a product at the initial setup.

[03.20.24]

1. Yandex Alice voice recognition is supported in select countries.

2. You can use voice recognition with earbuds in select TV models.

3. The voice recognition feature has been improved.

4. More apps support the split-screen mode.

5. Automatically switches to Game Optimizer mode when playing Dolby Vision games.

6. The usability of the Accessibility menu has been improved to help people with disabilities.

7. You can add a stick cleaner to the Home Dashboard using ThinQ.

8. Select LG TVs can share currently watched screens or video/audio via a wireless network.

- Sending content is available for select models only.

- Some content in RF, HDMI (STB Only) mode may not be available for sharing.

9. The home screen layout has changed.

[03.20.70]

1. You can add "upcoming football game of the world" to the Sports Alert.

[03.20.95]

1. Fixing minor bugs in software

[03.21.15]

1. Fixing minor bugs in software

[03.21.35]

1. Fixing minor bugs in software

[03.30.16]

1. LG Channels expanded its availability to more countries. (Argentina, Chile, Colombia, Peru)

2. A new feature, Learn Remote Control, has been added for people with disabilities

3. Known kernel vulnerabilities patched

[03.30.40]

1. Fixing minor bugs in software

[03.30.69]

1. Fixing minor bugs in software

[03.30.71]

1. Fixing minor bugs in software

[03.30.73]

1. Fixing minor bugs in software

[03.33.60]

1. Reducing latency for Amazon Prime Video live streaming.

[03.33.80]

1. You can set whether to display Home when the TV is turned on.

Settings > General > System > Additional Setting > Home Settings > Home Auto Launch

[03.33.85]

1. Fixing minor bugs in software

[04.40.90]

1. Smart TV service expanded its availability to more countries.

2. LG Channels expanded its availability to more countries. (India)

[04.40.91]

1. Fixing minor bugs in software

[04.41.03]

1. Fixing minor bugs in software

[04.41.05]

1. Fixing minor bugs in software
SW File(Version 04.41.03) Detailed applicable model list : Please check with reference Tab exactly

Software_File(Version_04.41.03).zip

06/18/2024 1,392,011K
Reference

Reference

Detailed applicable model list : Please check with reference Tab exactly
* SW information

1. Improvement

1) Fixing minor bugs in software

2. Applicable model list

32LQ6360PSA

32LQ576BPSA

32LQ636BPSA

32LQ630BPSA

32LQ570BPSA

32LQ573BPSA

32LQ635BPSA

3. Release History

[03.10.33]

1. Fixing minor bugs in software

[03.10.40]

1. Fixing minor bugs in software

[03.10.70]

1. Fixing minor bugs in software

[03.11.10]

1. Now you can register a product at the initial setup.

[03.20.24]

1. Yandex Alice voice recognition is supported in select countries.

2. You can use voice recognition with earbuds in select TV models.

3. The voice recognition feature has been improved.

4. More apps support the split-screen mode.

5. Automatically switches to Game Optimizer mode when playing Dolby Vision games.

6. The usability of the Accessibility menu has been improved to help people with disabilities.

7. You can add a stick cleaner to the Home Dashboard using ThinQ.

8. Select LG TVs can share currently watched screens or video/audio via a wireless network.

- Sending content is available for select models only.

- Some content in RF, HDMI (STB Only) mode may not be available for sharing.

9. The home screen layout has changed.

[03.20.70]

1. You can add "upcoming football game of the world" to the Sports Alert.

[03.20.95]

1. Fixing minor bugs in software

[03.21.15]

1. Fixing minor bugs in software

[03.21.35]

1. Fixing minor bugs in software

[03.30.16]

1. LG Channels expanded its availability to more countries. (Argentina, Chile, Colombia, Peru)

2. A new feature, Learn Remote Control, has been added for people with disabilities

3. Known kernel vulnerabilities patched

[03.30.40]

1. Fixing minor bugs in software

[03.30.69]

1. Fixing minor bugs in software

[03.30.71]

1. Fixing minor bugs in software

[03.30.73]

1. Fixing minor bugs in software

[03.33.60]

1. Reducing latency for Amazon Prime Video live streaming.

[03.33.80]

1. You can set whether to display Home when the TV is turned on.

Settings > General > System > Additional Setting > Home Settings > Home Auto Launch

[03.33.85]

1. Fixing minor bugs in software

[04.40.90]

1. Smart TV service expanded its availability to more countries.

2. LG Channels expanded its availability to more countries. (India)

[04.40.91]

1. Fixing minor bugs in software

[04.41.03]

1. Fixing minor bugs in software

Find Software & Drivers

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At LG, we create innovative, stylish, state-of-the-art products and back them up with LG Customer Service and Support designed to make life good. Whether you need owner’s manuals, parts and accessories, or warranty information, you’ll find LG Technical Support and everything else you need in just a few clicks away. If you want to speak with someone, LG NP Support has courteous, respectful and knowledgeable individuals that can assist you with all technical support and service issues.

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