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[LG Monitor] No power.

If the monitor is not powered up, then insert the power cord into outer positionof the power strip or connect other electronics to see if the power strip worksproperly.In addition, when you make the monitor adapter or power cord connection ...
Troubleshooting
[LG monitor] How to set the button-controlled menu

Try this--------How to set the button-controlled menu➔ Button-controlled button position: It is located on the front or bottom of thebottom right corner of the monitor.※ Its position and shape vary by model, so check the model name and refe...
Troubleshooting
[LG Monitor] When returning from the PC power saving mode or booting the PC, I have to press the monitor power button to display the screen

Check if the monitor model supports the power saving circuit [DPM Circuit].Check if the cable used to connect an external deice is the one provided from LGElectronics.Power saving circuit [DPM circuit]In standby [Stand-by / Suspend Mode], i...
Troubleshooting
[LG UltraGear monitor] Let’s see how to use LG’s UltraGear Control Center

LG’s UltraGear™ Control Center is an application that helps you control thelighting of the LG UltraGear monitors with ease.Try this--------How to use LG UltraGear™ Control Center1. Double click the background icon.2. From the right bottom o...
Troubleshooting
[LG smart TV monitor] Do the batteries on the AI (magic) remote control discharge quickly?

➔ The AI (magic) remote control uses RF-type radio frequencies, so it consumesthe batteries faster than general TV monitor remote controls.Causes and Symptoms------------------- * Are there any electronic devices that interfere with radio w...
Troubleshooting
[LG smart TV monitor] Let’s see how to set wired Internet

* Connect the LAN terminal at the back of the smart TV monitor and the router or the Internet terminal on the wall using a LAN cable. * Select Wired Internet under Network and check if a connection is established normally. * If you are to ...

Manuals & Documents

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Owner’s Manual

English

03/02/2022 6,541K

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Software & Drivers

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Dual Controller 2.76 for Mac

Mac_DC_2.76.zip

04/15/2025 39,373K
Reference

Reference

Dual Controller Ver 2.76 for macOS
Program Name: Dual Controller

Version : 2.76

Dual Controller is application software that lets user to control multiple Windows and Mac systems using the shared keyboard and mouse attached to one computer. It is designed for the people who often use more than one system which are placed near to each other. With Dual Controller Software, user can share a single keyboard/mouse across a set of systems (Windows/MAC).

The software is packaged as an Install Shield installation package.

* Please install the latest package of Dual Controller on all of the devices you are using.

Supported OS: macOS 14. macOS 15
Dual Controller 2.85 for Windows

Win_DC_2.85.zip

04/15/2025 282,327K
Reference

Reference

Dual Controller 2.85 for Windows
Program Name: Dual Controller

Version : 2.85

Dual Controller is application software that lets user to control multiple Windows and Mac systems using the shared keyboard and mouse attached to one computer. It is designed for the people who often use more than one system which are placed near to each other. With Dual Controller Software, user can share a single keyboard/mouse across a set of systems (Windows/MAC).

The software is packaged as an Install Shield installation package.

* Please install the latest package of Dual Controller on all of the devices you are using.

Supported OS: Windows 10. Windows 11
[Windows] OnScreen Control - version 9.43

Win_OSC_9.43.zip

04/14/2025 292,552K
Reference

Reference

[Windows] OnScreen Control - version 9.43
OnScreen Control is an application to enable easy control of the monitor connected to a PC. Screen Split , Monitor Setting, and My Application Presets and other menus let the user control screen split layout and monitor display settings as well as the monitor picture mode for each application. OnScreen Control is enabled only when a monitor from LG Electronics is connected, with information of the connected display shown on the list of monitors.

Note:

- OnScreen Control supports connection of up to 4 monitors.

- Depending on the connected monitor, supported menu may vary.

Version : 9.43

Supported OS : Windows 10, Windows 11

*Note: The Monitor Software Update feature of the OnScreen Control is not supported for following models from 1st June 2021.

- 38WK95C, 27UK670, 27BK67U, 32GK850F, 32UK750, 27GL850, 27QN880, 34GN850,

35WN75C, 35BN75C, 35WN73A, 27UK670, 24QP750, 34GN73A, 32GP850, 27GP850,

34WP85C, 34WP88C, 32UP55, 35WN75CN

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At LG, we create innovative, stylish, state-of-the-art products and back them up with LG Customer Service and Support designed to make life good. Whether you need owner’s manuals, parts and accessories, or warranty information, you’ll find LG Technical Support and everything else you need in just a few clicks away. If you want to speak with someone, LG NP Support has courteous, respectful and knowledgeable individuals that can assist you with all technical support and service issues.

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