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Troubleshooting
[LG TV Magic Remote Control] Does the pointer disappear while you are using the Magic Motion remote control?

Does the pointer disappear while you are using the Magic Motion remote control?If you press any direction key [Up/Down/Left/Right] on the Magic Motion remotecontrol while the cursor (pointer) is on the screen,the cursor disappears and your ...
Troubleshooting
[LG TV screen] The caption is cut-off or images look extended

If the screen size setting is set to [Zoom], [Cinema Zoom], [All-DirectionZoom], [Vertical Zoom], etc., part of the screen will be truncated, or thefigure will be enlarged.If the screen size is set incorrectly, the screen may appear stretch...
Troubleshooting
[LG TV] How to connect your TV to wireless internet (Wi-Fi)

Your LG Smart TV can connect to the wireless internet to enjoy a variety ofcontent.Be sure to check the router name and password for the wireless internet (Wi-Fi)connection on the top or bottom of the router, or enter it directly on the TVs...
Troubleshooting
[LG OLED TV Noise] A tapping sound is heard when I’m watching or turning on/off the TV

Try this-------- * Turning on and running the TV will normally create heat in the components. This heat expands the plastic parts that comprise the exterior. At this time, different parts of the case expand and create friction against each ...
Troubleshooting
[LG TV Settings] I want to enable Auto Power (HDMI - CEC)

HDMI cables have a CEC (Simplink) function, enabling power control betweenproducts.Set [Auto Power] in [Settings][2021 WebOS6.0] Press the button on your remote control and select [AllSettings] → [General] → [[Devices] → [HDMI Settings] → [...
Troubleshooting
[LG TV HDMI connection] I want to connect a set-top box to my smart TV

Details regarding settings may vary depending on the model.Refer to the User’s Guide provided at Customer Support in the LG Electronicswebsite.➔ Preparing a set-top box * You must have signed up a service provider in order to use IPTV and t...

Manuals & Documents

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USER GUIDE

English

05/27/2016 1,044K
Owner’s Manual

English

05/25/2016 8,192K
Quick Start Guide

English

02/13/2013 1,594K

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Software & Drivers

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SmartShare PC SW

smartshare.7z.002

06/20/2014 55,893K
Reference

Reference

SmartShare
[PC requirement for installing LG SmartShareTM]

CPU Minimum spec : Intel Pentium4 2.0G uper / AMD Sempron 2000 uper
Recommended spec : Intel Pentium Dual Core uper / AMD Sempron 64x2 uper
RAM Minimum spec : 1GB uper
Recommended spec : 2GB uper
VGA Minimum spec : Memory 64MB, Resolution 1024*768 uper, Video card 16bit uper
Recommended spec : Memory 128MB, Resolution 1024*768 uper, Video card 16bit uper
HDD 200MB uper
OS Windows XP (Service pack 2 uper), Windows Vista, Windows 7, Windows 8
l Windows Media Player : 11.0.5721.5280 uper

Network 100MB Ethernet, Wireless Lan WLAN(IEEE 802.11g) uper
SmartShare PC SW

smartshare.7z.001

06/20/2014 92,160K
Reference

Reference

SmartShare
[PC requirement for installing LG SmartShareTM]

CPU Minimum spec : Intel Pentium4 2.0G uper / AMD Sempron 2000 uper
Recommended spec : Intel Pentium Dual Core uper / AMD Sempron 64x2 uper
RAM Minimum spec : 1GB uper
Recommended spec : 2GB uper
VGA Minimum spec : Memory 64MB, Resolution 1024*768 uper, Video card 16bit uper
Recommended spec : Memory 128MB, Resolution 1024*768 uper, Video card 16bit uper
HDD 200MB uper
OS Windows XP (Service pack 2 uper), Windows Vista, Windows 7, Windows 8
l Windows Media Player : 11.0.5721.5280 uper

Network 100MB Ethernet, Wireless Lan WLAN(IEEE 802.11g) uper

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At LG, we create innovative, stylish, state-of-the-art products and back them up with LG Customer Service and Support designed to make life good. Whether you need owner’s manuals, parts and accessories, or warranty information, you’ll find LG Technical Support and everything else you need in just a few clicks away. If you want to speak with someone, LG NP Support has courteous, respectful and knowledgeable individuals that can assist you with all technical support and service issues.

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