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[LG TV screen] The caption is cut-off or images look extended

If the screen size setting is set to [Zoom], [Cinema Zoom], [All-DirectionZoom], [Vertical Zoom], etc., part of the screen will be truncated, or thefigure will be enlarged.If the screen size is set incorrectly, the screen may appear stretch...
Repair
[LG TV] How to connect your TV to wireless internet (Wi-Fi)

Your LG Smart TV can connect to the wireless internet to enjoy a variety ofcontent.Be sure to check the router name and password for the wireless internet (Wi-Fi)connection on the top or bottom of the router, or enter it directly on the TVs...
Repair
[LG TV Magic Remote Control] Does the pointer disappear while you are using the Magic Motion remote control?

Does the pointer disappear while you are using the Magic Motion remote control?If you press any direction key [Up/Down/Left/Right] on the Magic Motion remotecontrol while the cursor (pointer) is on the screen,the cursor disappears and your ...
Troubleshooting
[LG TV] Troubleshooting Magic Remote Pointer Disappearance

Note * If the problem is not resolved by following the steps below, the TV may require servicing. Please contact LG Electronics Support for assistance. * If all buttons on the remote control do not work, simple troubleshooting through setti...
Repair
[LG Smart TV] How can I access and use the Now On feature of the Smart TV?

Now On feature➔ An application function that collects and shows all broadcasting information.To ensure smooth usage of the [Now On] service, it is necessary to have aset-top box and properly configure the channels.For optimal performance wi...
Troubleshooting
[LG TV] How to find the User Guide and TV model name

The user guide for your TV can be found in the Support menu of the device.Additionally, the user guide is available on the LG Electronics homepage:[Support] tab → [Manuals & Software] → Enter your TV model number.Try this--------How to view...

Manuals & Documents

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Owner’s Manual

English

12/21/2011 18,543K

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Software & Drivers

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SW File(Version 05.10.15) Detailed applicable model list : Please check with reference Tab exactly

Software_File(Version_05.10.15).zip

11/14/2022 179,910K
Reference

Reference

Detailed applicable model list : Please check with reference Tab exactly
* SW information

1. Improvement

1) Replace the SDP Certificate due to expiration

2. Applicable model list

72LW9900-TA

47LW9800-TA

55LW9800-TA

47LW9500-TA

55LW9500-TA

42LW6500-TA

47LW6500-TA

55LW6500-TA

65LW6500-TA

32LW5700-TA

42LW5700-TA

47LW5700-TA

55LW5700-TA

32LV5500-TA

37LV5500-TA

42LV5500-TA

47LV5500-TA

55LV5500-TA

32LV3730-TD

37LV3730-TD

42LV3730-TD

47LV3730-TD

55LV3730-TD

3. Release History

[05.10.05]

1. There are some error such as infinite loading, lock-up when access to some web-site. These are caused by security fragility(POODLE attack) protection and are improved by Using TLS1.2 instead of SSLv3 in Web Browser and Gstreame

[05.10.15]

1. Replace the SDP Certificate due to expiration
SW File(Version 05.10.15) Detailed applicable model list : Please check with reference Tab exactly

TV_Software_Update_Guide_v3.pdf

11/14/2022 2,014K
Reference

Reference

Detailed applicable model list : Please check with reference Tab exactly
* SW information

1. Improvement

1) Replace the SDP Certificate due to expiration

2. Applicable model list

72LW9900-TA

47LW9800-TA

55LW9800-TA

47LW9500-TA

55LW9500-TA

42LW6500-TA

47LW6500-TA

55LW6500-TA

65LW6500-TA

32LW5700-TA

42LW5700-TA

47LW5700-TA

55LW5700-TA

32LV5500-TA

37LV5500-TA

42LV5500-TA

47LV5500-TA

55LV5500-TA

32LV3730-TD

37LV3730-TD

42LV3730-TD

47LV3730-TD

55LV3730-TD

3. Release History

[05.10.05]

1. There are some error such as infinite loading, lock-up when access to some web-site. These are caused by security fragility(POODLE attack) protection and are improved by Using TLS1.2 instead of SSLv3 in Web Browser and Gstreame

[05.10.15]

1. Replace the SDP Certificate due to expiration
Software File(Version 05.00.05)

Software_Upgrade_Guide(English).pdf

01/11/2013 423K
Reference

Reference

The latest firmware file for upgrade
[What's new?]
1. AD Slot Added on Home Menu.
2. Click to CP function added.
3. system announcement improved

[Applicable Model]
32LV3710-TB
32LV3730-TD
32LV5500-TA
32LW5700-TA
37LV3730-TD
37LV5500-TA
42LV3710-TB
42LV3730-TD
42LV5500-TA
42LW5700-TA
42LW6500-TA
47LV3710-TB
47LV3730-TD
47LV5500-TA
47LW5700-TA
47LW6500-TA
47LW9500-TA
55LV3730-TD
55LV5500-TA
55LW5700-TA
55LW6500-TA
55LW9500-TA
65LW6500-TA
72LW9900-TA

Find Software & Drivers

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LG Support
At LG, we create innovative, stylish, state-of-the-art products and back them up with LG Customer Service and Support designed to make life good. Whether you need owner’s manuals, parts and accessories, or warranty information, you’ll find LG Technical Support and everything else you need in just a few clicks away. If you want to speak with someone, LG NP Support has courteous, respectful and knowledgeable individuals that can assist you with all technical support and service issues.

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