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    Repair
    [LG TV screen] The caption is cut-off or images look extended
    If the screen size setting is set to [Zoom], [Cinema Zoom], [All-DirectionZoom], [Vertical Zoom], etc., part of the screen will be truncated, or thefigure will be enlarged.If the screen size is set incorrectly, the screen may appear stretch...
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    Repair
    [LG TV Magic Remote Control] Does the pointer disappear while you are using the Magic Motion remote control?
    Does the pointer disappear while you are using the Magic Motion remote control?If you press any direction key [Up/Down/Left/Right] on the Magic Motion remotecontrol while the cursor (pointer) is on the screen,the cursor disappears and your ...
  • Document Contents
    Troubleshooting
    [LG TV] How to find the User Guide and TV model name
    The user guide for your TV can be found in the Support menu of the device.Additionally, the user guide is available on the LG Electronics homepage:[Support] tab → [Manuals & Software] → Enter your TV model number.Try this--------How to view...
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    Repair
    [LG TV HDMI connection] I want to connect a set-top box to my smart TV
    Details regarding settings may vary depending on the model.Refer to the User’s Guide provided at Customer Support in the LG Electronicswebsite.➔ Preparing a set-top box * You must have signed up a service provider in order to use IPTV and t...
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    Repair
    [LG Smart TV] How can I access and use Gallery?
    Try this--------How to use the gallery➔ [2019 WebOS4.5 or later]1. Turn on the TV and press the [Home] button on your TV remote.Select [Gallery] in [Home].2. Select the theme you want.3. Press the OK button on the TV remote and use the dire...
  • Document Contents
    Troubleshooting
    [LG TV] TV Wall Mounting Steps
    Wall-mounting a TV requires both expertise and an understanding of the wall typeand installation environment.The choice of wall bracket depends on the type of TV, and the installationmethod may vary accordingly.To avoid potential damage, it...
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