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Troubleshooting
[LG TV screen] The caption is cut-off or images look extended

If the screen size setting is set to [Zoom], [Cinema Zoom], [All-DirectionZoom], [Vertical Zoom], etc., part of the screen will be truncated, or thefigure will be enlarged.If the screen size is set incorrectly, the screen may appear stretch...
Troubleshooting
[LG TV Magic Remote Control] Does the pointer disappear while you are using the Magic Motion remote control?

Does the pointer disappear while you are using the Magic Motion remote control?If you press any direction key [Up/Down/Left/Right] on the Magic Motion remotecontrol while the cursor (pointer) is on the screen,the cursor disappears and your ...
Troubleshooting
[LG TV] The AI (magic) remote control batteries become discharged quickly

Since the AI (magic) remote control continuously communicates with the TV, itconsumes more battery life than a normal remote control, and when the remotecontrol batteries are low,the AI (magic) remote control may not work smoothly or may no...
Troubleshooting
[LG OLED TV Noise] A tapping sound is heard when I’m watching or turning on/off the TV

Try this-------- * Turning on and running the TV will normally create heat in the components. This heat expands the plastic parts that comprise the exterior. At this time, different parts of the case expand and create friction against each ...
Troubleshooting
[LG TV] How to connect your TV to wireless internet (Wi-Fi)

Your LG Smart TV can connect to the wireless internet to enjoy a variety ofcontent.Be sure to check the router name and password for the wireless internet (Wi-Fi)connection on the top or bottom of the router, or enter it directly on the TVs...
Operation
[LG webOS TV] Using HDMI ULTRA HD Deep Colour

[LG webOS TV] Using HDMI ULTRA HD Deep Colour Using HDMI ULTRA HD Deep Colour ► ► ► Picture ► HDMI ULTRA HD Deep Colour If the device connected to Input Port also supports ULTRA HD DeepColour, your picture may be clearer. However, if thedev...

Manuals & Documents

Find Manuals & Documents

Online Manual

English

11/04/2024
USER GUIDE

English

11/04/2024 49,835K
Quick Start Guide

English

03/28/2024 9,752K

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Software & Drivers

Find Software & Drivers

SW File(Version 13.41.12) Detailed applicable model list : Please check with reference Tab exactly

Software_File(Version_13.41.12).zip

11/19/2024 1,540,338K
Reference

Reference

Detailed applicable model list : Please check with reference Tab exactly
* SW information

1. Improvement

1) Fixing minor bugs in software

2. Applicable model list

OLED65B3PSA

OLED55B3PSA

OLED55A3PSA

OLED65A3PSA

OLED48A3PSA

OLED77B3PSA

75QNED85SRA

75QNED86SRA

86QNED86SRA

86QNED85SRA

65QNED86SRA

65QNED85SRA

75QNED80SRA

55QNED80SRA

55QNED81SRA

50QNED80SRA

75QNED81SRA

65QNED80SRA

65QNED81SRA

50QNED81SRA

86QNED80SRA

86QNED81SRA

86UR8050PSB

86UR8150PSB

86NANO77SRA

3. Release History

[03.10.21]

1. You can use game and music services. (Only for selected countries)

2. Music Discovery(music recognition service) has been improved.

3. You can identify any song just by singing it.

[03.10.26]

1. Fixing minor bugs in software

[03.10.75]

1. Fixing minor bugs in software

[03.11.45]

1. Fixing minor bugs in software

[03.11.52]

1. Fixing minor bugs in software

[03.11.55]

1. Fixing minor bugs in software

[03.20.21]

1. The home screen layout has changed.

2. TTS(Text-to-Speech) feature has been greatly improved

3. You can use Always Ready mode to check various information.

4. With the Tips app, you can easily check how to use the TV's main functions.

5. You can customize your Q card using the edit function.

6. You can experience high-quality sound by connecting your LG TV to the LG Soundbar via Wi-Fi.

7. Using the PPW(Personalized Picture Wizard) feature, you can create a personalized picture mode for each user account.

8. Discover the WOW Orchestra feature that provides harmonious sound when you pair your LG TV with a compatible LG Soundbar

[03.20.23]

1. Fixing minor bugs in software

[03.20.24]

1. Fixing minor bugs in software

[03.20.40]

1. Fixing minor bugs in software

[03.20.50]

1. Fixing minor bugs in software

[03.30.77]

1. Smart TV service expanded its availability to more countries.

2. LG Channels expanded its availability to more countries. (India)

[03.30.81]

1. Fixing minor bugs in software

[03.30.83]

1. Fixing minor bugs in software

[03.31.55]

1. Fixing minor bugs in software

[03.31.82]

1. Fixing minor bugs in software

[13.41.07]

1. Providing AI chatbot function to solve problems while using TV

2. You can easily view learning content at a glance on the home screen.

3. A new ThinQ Routine feature has been added to Home Hub.

[13.41.12]

1. Fixing minor bugs in software
SW File(Version 13.41.12) Detailed applicable model list : Please check with reference Tab exactly

TV_Software_Update_Guide_v3.pdf

11/19/2024 2,014K
Reference

Reference

Detailed applicable model list : Please check with reference Tab exactly
* SW information

1. Improvement

1) Fixing minor bugs in software

2. Applicable model list

OLED65B3PSA

OLED55B3PSA

OLED55A3PSA

OLED65A3PSA

OLED48A3PSA

OLED77B3PSA

75QNED85SRA

75QNED86SRA

86QNED86SRA

86QNED85SRA

65QNED86SRA

65QNED85SRA

75QNED80SRA

55QNED80SRA

55QNED81SRA

50QNED80SRA

75QNED81SRA

65QNED80SRA

65QNED81SRA

50QNED81SRA

86QNED80SRA

86QNED81SRA

86UR8050PSB

86UR8150PSB

86NANO77SRA

3. Release History

[03.10.21]

1. You can use game and music services. (Only for selected countries)

2. Music Discovery(music recognition service) has been improved.

3. You can identify any song just by singing it.

[03.10.26]

1. Fixing minor bugs in software

[03.10.75]

1. Fixing minor bugs in software

[03.11.45]

1. Fixing minor bugs in software

[03.11.52]

1. Fixing minor bugs in software

[03.11.55]

1. Fixing minor bugs in software

[03.20.21]

1. The home screen layout has changed.

2. TTS(Text-to-Speech) feature has been greatly improved

3. You can use Always Ready mode to check various information.

4. With the Tips app, you can easily check how to use the TV's main functions.

5. You can customize your Q card using the edit function.

6. You can experience high-quality sound by connecting your LG TV to the LG Soundbar via Wi-Fi.

7. Using the PPW(Personalized Picture Wizard) feature, you can create a personalized picture mode for each user account.

8. Discover the WOW Orchestra feature that provides harmonious sound when you pair your LG TV with a compatible LG Soundbar

[03.20.23]

1. Fixing minor bugs in software

[03.20.24]

1. Fixing minor bugs in software

[03.20.40]

1. Fixing minor bugs in software

[03.20.50]

1. Fixing minor bugs in software

[03.30.77]

1. Smart TV service expanded its availability to more countries.

2. LG Channels expanded its availability to more countries. (India)

[03.30.81]

1. Fixing minor bugs in software

[03.30.83]

1. Fixing minor bugs in software

[03.31.55]

1. Fixing minor bugs in software

[03.31.82]

1. Fixing minor bugs in software

[13.41.07]

1. Providing AI chatbot function to solve problems while using TV

2. You can easily view learning content at a glance on the home screen.

3. A new ThinQ Routine feature has been added to Home Hub.

[13.41.12]

1. Fixing minor bugs in software
SW File(Version 13.41.07) Detailed applicable model list : Please check with reference Tab exactly

Software_File(Version_13.41.07).zip

10/29/2024 1,540,230K
Reference

Reference

Detailed applicable model list : Please check with reference Tab exactly
* SW information

1. Improvement

1) Providing AI chatbot function to solve problems while using TV

2) You can easily view learning content at a glance on the home screen.

3) A new ThinQ Routine feature has been added to Home Hub.

2. Applicable model list

OLED65B3PSA

OLED55B3PSA

OLED55A3PSA

OLED65A3PSA

OLED48A3PSA

OLED77B3PSA

75QNED85SRA

75QNED86SRA

86QNED86SRA

86QNED85SRA

65QNED86SRA

65QNED85SRA

75QNED80SRA

55QNED80SRA

55QNED81SRA

50QNED80SRA

75QNED81SRA

65QNED80SRA

65QNED81SRA

50QNED81SRA

86QNED80SRA

86QNED81SRA

86UR8050PSB

86UR8150PSB

86NANO77SRA

3. Release History

[03.10.21]

1. You can use game and music services. (Only for selected countries)

2. Music Discovery(music recognition service) has been improved.

3. You can identify any song just by singing it.

[03.10.26]

1. Fixing minor bugs in software

[03.10.75]

1. Fixing minor bugs in software

[03.11.45]

1. Fixing minor bugs in software

[03.11.52]

1. Fixing minor bugs in software

[03.11.55]

1. Fixing minor bugs in software

[03.20.21]

1. The home screen layout has changed.

2. TTS(Text-to-Speech) feature has been greatly improved

3. You can use Always Ready mode to check various information.

4. With the Tips app, you can easily check how to use the TV's main functions.

5. You can customize your Q card using the edit function.

6. You can experience high-quality sound by connecting your LG TV to the LG Soundbar via Wi-Fi.

7. Using the PPW(Personalized Picture Wizard) feature, you can create a personalized picture mode for each user account.

8. Discover the WOW Orchestra feature that provides harmonious sound when you pair your LG TV with a compatible LG Soundbar

[03.20.23]

1. Fixing minor bugs in software

[03.20.24]

1. Fixing minor bugs in software

[03.20.40]

1. Fixing minor bugs in software

[03.20.50]

1. Fixing minor bugs in software

[03.30.77]

1. Smart TV service expanded its availability to more countries.

2. LG Channels expanded its availability to more countries. (India)

[03.30.81]

1. Fixing minor bugs in software

[03.30.83]

1. Fixing minor bugs in software

[03.31.55]

1. Fixing minor bugs in software

[03.31.82]

1. Fixing minor bugs in software

[13.41.07]

1. Providing AI chatbot function to solve problems while using TV

2. You can easily view learning content at a glance on the home screen.

3. A new ThinQ Routine feature has been added to Home Hub.

Find Software & Drivers

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At LG, we create innovative, stylish, state-of-the-art products and back them up with LG Customer Service and Support designed to make life good. Whether you need owner’s manuals, parts and accessories, or warranty information, you’ll find LG Technical Support and everything else you need in just a few clicks away. If you want to speak with someone, LG NP Support has courteous, respectful and knowledgeable individuals that can assist you with all technical support and service issues.

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