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[LG TV screen] The caption is cut-off or images look extended

If the screen size setting is set to [Zoom], [Cinema Zoom], [All-DirectionZoom], [Vertical Zoom], etc., part of the screen will be truncated, or thefigure will be enlarged.If the screen size is set incorrectly, the screen may appear stretch...
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[LG TV Magic Remote Control] Does the pointer disappear while you are using the Magic Motion remote control?

Does the pointer disappear while you are using the Magic Motion remote control?If you press any direction key [Up/Down/Left/Right] on the Magic Motion remotecontrol while the cursor (pointer) is on the screen,the cursor disappears and your ...
Repair
[LG OLED TV Settings] How can I enable Multi-View? [WebOS22]

What is Multi-View?➔ Multi-View is a function that allows you to view two screens simultaneously.For example, while watching an exercise video on the main screen, you can launchthe camera app on the sub-screen to watch your workout alongsid...
Repair
[LG Smart TV Remote Control] How can I set an integrated remote control in a smart TV?

Do you want to enable the integrated remote control feature, which allows you tocontrol both the TV and set-top box using just one remote control?By pairing your set-top box with your AI remote control (Magic remote control)and enabling the...
Repair
I want to connect Amazon Alexa

By connecting an AI speaker to your TV, you can use some of your TV's featureswith voice recognition.Please note the following before connecting your AI Speaker.If you're connecting your TV and AI Speaker via the Alexa app, you'll need toma...
Troubleshooting
[LG TV] How to find the User Guide and TV model name

The user guide for your TV can be found in the Support menu of the device.Additionally, the user guide is available on the LG Electronics homepage:[Support] tab → [Manuals & Software] → Enter your TV model number.Try this--------How to view...

Manuals & Documents

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USER GUIDE

English

12/05/2016 4,128K
Owner’s Manual

English

11/24/2016 22,626K
Quick Start Guide

English

04/08/2014 3,520K

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Software & Drivers

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SW File(Version 04.29.05) Detailed applicable model list : Please check with reference Tab exactly

TV_Software_Update_Guide_v3.pdf

11/14/2022 1,938K
Reference

Reference

Detailed applicable model list : Please check with reference Tab exactly
* SW information

1. Improvement

1) Disable the skype due to spec out.

2. Applicable model list

42LA8600-TA

47LA8600-TA

47LA860Y-TA

55LA8600-TA

55LA860Y-TA

60LA8600-TA

70LA8610-TA

70LA861Y-TA

47LA9600-TA

55LA9600-TA

55LA9650-TA

55LA960Y-TA

65LA9650-TA

65LA965Y-TA

3. Release History

[04.28.05]

Bug Patch

1. Apply Terms 2.0

2. Improve Membership Usability

3. etc.

[04.29.01]

1. Netflix ESN Key Re-Download

2. DailyMotion Website player bug fix

[04.29.02]

1. Improve no EPG display in Guide(NewZealand)

2. Imporve widevine drm issue

[04.29.03]

1. Improve the reused ESN Key issue and used ESN Key issue incorrectly

[04.29.05]

1. Disable the skype due to spec out.
SW File(Version 04.29.05) Detailed applicable model list : Please check with reference Tab exactly

Software_File(Version_04.29.05).zip

11/14/2022 582,177K
Reference

Reference

Detailed applicable model list : Please check with reference Tab exactly
* SW information

1. Improvement

1) Disable the skype due to spec out.

2. Applicable model list

42LA8600-TA

47LA8600-TA

47LA860Y-TA

55LA8600-TA

55LA860Y-TA

60LA8600-TA

70LA8610-TA

70LA861Y-TA

47LA9600-TA

55LA9600-TA

55LA9650-TA

55LA960Y-TA

65LA9650-TA

65LA965Y-TA

3. Release History

[04.28.05]

Bug Patch

1. Apply Terms 2.0

2. Improve Membership Usability

3. etc.

[04.29.01]

1. Netflix ESN Key Re-Download

2. DailyMotion Website player bug fix

[04.29.02]

1. Improve no EPG display in Guide(NewZealand)

2. Imporve widevine drm issue

[04.29.03]

1. Improve the reused ESN Key issue and used ESN Key issue incorrectly

[04.29.05]

1. Disable the skype due to spec out.

Find Software & Drivers

Still not solved?

Locate Repair Center

LG Support
At LG, we create innovative, stylish, state-of-the-art products and back them up with LG Customer Service and Support designed to make life good. Whether you need owner’s manuals, parts and accessories, or warranty information, you’ll find LG Technical Support and everything else you need in just a few clicks away. If you want to speak with someone, LG NP Support has courteous, respectful and knowledgeable individuals that can assist you with all technical support and service issues.

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