65UM7300PTA.STGYLJK

Support Home

Help Library

Repair
[LG TV screen] The caption is cut-off or images look extended

If the screen size setting is set to [Zoom], [Cinema Zoom], [All-DirectionZoom], [Vertical Zoom], etc., part of the screen will be truncated, or thefigure will be enlarged.If the screen size is set incorrectly, the screen may appear stretch...
Troubleshooting
[LG TV Magic Remote Control] Does the pointer disappear while you are using the Magic Motion remote control?

Does the pointer disappear while you are using the Magic Motion remote control?If you press any direction key [Up/Down/Left/Right] on the Magic Motion remotecontrol while the cursor (pointer) is on the screen,the cursor disappears and your ...
Troubleshooting
[LG TV] The AI (magic) remote control batteries become discharged quickly

Since the AI (magic) remote control continuously communicates with the TV, itconsumes more battery life than a normal remote control, and when the remotecontrol batteries are low,the AI (magic) remote control may not work smoothly or may no...
Troubleshooting
[LG OLED TV Noise] A tapping sound is heard when I’m watching or turning on/off the TV

Try this-------- * Turning on and running the TV will normally create heat in the components. This heat expands the plastic parts that comprise the exterior. At this time, different parts of the case expand and create friction against each ...
Operation
[LG webOS TV] Using HDMI ULTRA HD Deep Colour

[LG webOS TV] Using HDMI ULTRA HD Deep Colour Using HDMI ULTRA HD Deep Colour ► ► ► Picture ► HDMI ULTRA HD Deep Colour If the device connected to Input Port also supports ULTRA HD DeepColour, your picture may be clearer. However, if thedev...
Operation
[LG webOS TV] Using the Wi-Fi Direct Function

► ► ► Network ► Wi-Fi Direct Wi-Fi Direct is a function that allows your TV to connect with aWi-Fi Direct-enabled device without an Internet connection. With SmartShare, you can watch the filesstored on a device connected via Wi-Fi Direct....

Manuals & Documents

Find Manuals & Documents

INSTALLATION

English

09/30/2024 11,288K
Online Manual

English

12/12/2023
USER GUIDE

English

12/12/2023 64,933K

Find Manuals & Documents

Software & Drivers

Find Software & Drivers

SW File(Version 05.40.61) Detailed applicable model list : Please check with reference Tab exactly

Software_File(Version_05.40.61).zip

10/30/2024 933,589K
Reference

Reference

Detailed applicable model list : Please check with reference Tab exactly
* SW information

1. Improvement

1) Fixing minor bugs in software

2. Applicable model list

43UM7340PVA

49UM7340PVA

50UM7340PVA

55UM7340PVA

65UM7340PVA

55UM7450PVA

65UM7450PVA

55UM7100PVB

60UM7100PVB

65UM7100PVB

43UM7100PTA

49UM7100PTA

55UM7100PTA

60UM7100PTA

49UM7290PTD

50UM7290PTD

55UM7290PTD

65UM7290PTD

43UM7300PTA

49UM7300PTA

50UM7300PTA

55UM7300PTA

65UM7300PTA

70UM7300PTA

43UM7400PTA

49UM7400PTA

50UM7400PTA

55UM7400PTA

65UM7400PTA

60UM7150PTA

43UM7290PTF

49UM7310PVD

70UM7380PVA

49SM8100PTA

55SM8100PTA

65SM8100PTA

50UM7600PVA

49SM8100PVA

55SM8100PVA

65SM8100PVA

55UM7660PVA

65UM7660PVA

50UM7700PTA

50UM7700PTA

55UM7600PTA

65UM7600PTA

43UM7600PTA

50UM7600PTA

75UM7600PTA

75UM7580PVA

75UM7500PTA

3. Release History

[04.70.03]

1. Apple Airplay2 & HomeKit service

2. TV Voice assistant using mobile LG TV plus App

3. Adding Voice assistant feature in Netflix

4. Enhancement to Amazon Alexa service

5. Enhancement to Home Dashboard

[04.70.20]

1. fix the symptom that the Magic Remote Control cursor does not move left or right

[04.71.03]

1. Apple TV App–Supported Devices.

[04.71.25]

1. fix Wi-Fi disconnection, fix broken video playback in Player App

[04.71.30]

1. fix CP(Youtube or Netflix, etc.) missing after SU Update

2. fix audio mute after SU Update

[04.80.03]

1. Apple AirPlay improvements

[04.80.15]

1. Fix the failure of access to certain website in the browser

[04.80.30]

1. Fix black screen appear issue when booting the TV

[05.00.02]

1. Launcher visibility improvement

2. Launcher exposure when TV is turned on

[05.00.15]

1. Software update contains minor bug fix

[05.00.25]

1. Software update contains minor bug fix

[05.10.25]

1. Fixing minor bugs

[05.20.08]

We kindly inform you that service updates are to be carried out to provide you with quality services.

[Update Schedule]

Starting from December 15, 2021 (BrE: Starting from 15 December 2021)

[Details]

1. Improvements in convenience

- You can add your WashTower to the Home Dashboard using LG ThinQ.

- You can hide the "No Signal" message that pops up on the screen displayed when there is no video input signal.

- With DRM-related compatibility enhancements, the problems of some videos not being played in some applications have been fixed (applicable to certain countries and applications only).

2. Others

- You will be asked to select either LG ThinQ or Google Assistant to use the voice recognition feature.

[05.20.15]

1. Fixing minor bugs in software

[05.20.35]

1. Fixing minor bugs in software

[05.30.10]

1. LG Channels expanded its availability to more countries. (some countries in Latin America)

[05.30.11]

1. Fixing minor bugs in software

[05.30.20]

1. Fixing minor bugs in software

[05.30.30]

1. Fixing minor bugs in software

[05.30.40]

1. Fixing minor bugs in software

[05.40.09]

1. The home screen layout has changed

[05.40.10]

1. Fixing minor bugs in software

[05.40.20]

1. Fixing minor bugs in software

[05.40.45]

1. Fixing minor bugs in software

[05.40.61]

1. Fixing minor bugs in software
SW File(Version 05.40.61) Detailed applicable model list : Please check with reference Tab exactly

TV_Software_Update_Guide_v3.pdf

10/30/2024 2,014K
Reference

Reference

Detailed applicable model list : Please check with reference Tab exactly
* SW information

1. Improvement

1) Fixing minor bugs in software

2. Applicable model list

43UM7340PVA

49UM7340PVA

50UM7340PVA

55UM7340PVA

65UM7340PVA

55UM7450PVA

65UM7450PVA

55UM7100PVB

60UM7100PVB

65UM7100PVB

43UM7100PTA

49UM7100PTA

55UM7100PTA

60UM7100PTA

49UM7290PTD

50UM7290PTD

55UM7290PTD

65UM7290PTD

43UM7300PTA

49UM7300PTA

50UM7300PTA

55UM7300PTA

65UM7300PTA

70UM7300PTA

43UM7400PTA

49UM7400PTA

50UM7400PTA

55UM7400PTA

65UM7400PTA

60UM7150PTA

43UM7290PTF

49UM7310PVD

70UM7380PVA

49SM8100PTA

55SM8100PTA

65SM8100PTA

50UM7600PVA

49SM8100PVA

55SM8100PVA

65SM8100PVA

55UM7660PVA

65UM7660PVA

50UM7700PTA

50UM7700PTA

55UM7600PTA

65UM7600PTA

43UM7600PTA

50UM7600PTA

75UM7600PTA

75UM7580PVA

75UM7500PTA

3. Release History

[04.70.03]

1. Apple Airplay2 & HomeKit service

2. TV Voice assistant using mobile LG TV plus App

3. Adding Voice assistant feature in Netflix

4. Enhancement to Amazon Alexa service

5. Enhancement to Home Dashboard

[04.70.20]

1. fix the symptom that the Magic Remote Control cursor does not move left or right

[04.71.03]

1. Apple TV App–Supported Devices.

[04.71.25]

1. fix Wi-Fi disconnection, fix broken video playback in Player App

[04.71.30]

1. fix CP(Youtube or Netflix, etc.) missing after SU Update

2. fix audio mute after SU Update

[04.80.03]

1. Apple AirPlay improvements

[04.80.15]

1. Fix the failure of access to certain website in the browser

[04.80.30]

1. Fix black screen appear issue when booting the TV

[05.00.02]

1. Launcher visibility improvement

2. Launcher exposure when TV is turned on

[05.00.15]

1. Software update contains minor bug fix

[05.00.25]

1. Software update contains minor bug fix

[05.10.25]

1. Fixing minor bugs

[05.20.08]

We kindly inform you that service updates are to be carried out to provide you with quality services.

[Update Schedule]

Starting from December 15, 2021 (BrE: Starting from 15 December 2021)

[Details]

1. Improvements in convenience

- You can add your WashTower to the Home Dashboard using LG ThinQ.

- You can hide the "No Signal" message that pops up on the screen displayed when there is no video input signal.

- With DRM-related compatibility enhancements, the problems of some videos not being played in some applications have been fixed (applicable to certain countries and applications only).

2. Others

- You will be asked to select either LG ThinQ or Google Assistant to use the voice recognition feature.

[05.20.15]

1. Fixing minor bugs in software

[05.20.35]

1. Fixing minor bugs in software

[05.30.10]

1. LG Channels expanded its availability to more countries. (some countries in Latin America)

[05.30.11]

1. Fixing minor bugs in software

[05.30.20]

1. Fixing minor bugs in software

[05.30.30]

1. Fixing minor bugs in software

[05.30.40]

1. Fixing minor bugs in software

[05.40.09]

1. The home screen layout has changed

[05.40.10]

1. Fixing minor bugs in software

[05.40.20]

1. Fixing minor bugs in software

[05.40.45]

1. Fixing minor bugs in software

[05.40.61]

1. Fixing minor bugs in software
SW File(Version 05.40.45) Detailed applicable model list : Please check with reference Tab exactly

TV_Software_Update_Guide_v3.pdf

07/22/2024 2,014K
Reference

Reference

Detailed applicable model list : Please check with reference Tab exactly
* SW information

1. Improvement

1) Fixing minor bugs in software

2. Applicable model list

43UM7340PVA

49UM7340PVA

50UM7340PVA

55UM7340PVA

65UM7340PVA

55UM7450PVA

65UM7450PVA

55UM7100PVB

60UM7100PVB

65UM7100PVB

43UM7100PTA

49UM7100PTA

55UM7100PTA

60UM7100PTA

49UM7290PTD

50UM7290PTD

55UM7290PTD

65UM7290PTD

43UM7300PTA

49UM7300PTA

50UM7300PTA

55UM7300PTA

65UM7300PTA

70UM7300PTA

43UM7400PTA

49UM7400PTA

50UM7400PTA

55UM7400PTA

65UM7400PTA

60UM7150PTA

43UM7290PTF

49UM7310PVD

70UM7380PVA

49SM8100PTA

55SM8100PTA

65SM8100PTA

50UM7600PVA

49SM8100PVA

55SM8100PVA

65SM8100PVA

55UM7660PVA

65UM7660PVA

50UM7700PTA

50UM7700PTA

55UM7600PTA

65UM7600PTA

43UM7600PTA

50UM7600PTA

75UM7600PTA

75UM7580PVA

75UM7500PTA

3. Release History

[04.70.03]

1. Apple Airplay2 & HomeKit service

2. TV Voice assistant using mobile LG TV plus App

3. Adding Voice assistant feature in Netflix

4. Enhancement to Amazon Alexa service

5. Enhancement to Home Dashboard

[04.70.20]

1. fix the symptom that the Magic Remote Control cursor does not move left or right

[04.71.03]

1. Apple TV App–Supported Devices.

[04.71.25]

1. fix Wi-Fi disconnection, fix broken video playback in Player App

[04.71.30]

1. fix CP(Youtube or Netflix, etc.) missing after SU Update

2. fix audio mute after SU Update

[04.80.03]

1. Apple AirPlay improvements

[04.80.15]

1. Fix the failure of access to certain website in the browser

[04.80.30]

1. Fix black screen appear issue when booting the TV

[05.00.02]

1. Launcher visibility improvement

2. Launcher exposure when TV is turned on

[05.00.15]

1. Software update contains minor bug fix

[05.00.25]

1. Software update contains minor bug fix

[05.10.25]

1. Fixing minor bugs

[05.20.08]

We kindly inform you that service updates are to be carried out to provide you with quality services.

[Update Schedule]

Starting from December 15, 2021 (BrE: Starting from 15 December 2021)

[Details]

1. Improvements in convenience

- You can add your WashTower to the Home Dashboard using LG ThinQ.

- You can hide the "No Signal" message that pops up on the screen displayed when there is no video input signal.

- With DRM-related compatibility enhancements, the problems of some videos not being played in some applications have been fixed (applicable to certain countries and applications only).

2. Others

- You will be asked to select either LG ThinQ or Google Assistant to use the voice recognition feature.

[05.20.15]

1. Fixing minor bugs in software

[05.20.35]

1. Fixing minor bugs in software

[05.30.10]

1. LG Channels expanded its availability to more countries. (some countries in Latin America)

[05.30.11]

1. Fixing minor bugs in software

[05.30.20]

1. Fixing minor bugs in software

[05.30.30]

1. Fixing minor bugs in software

[05.30.40]

1. Fixing minor bugs in software

[05.40.09]

1. The home screen layout has changed

[05.40.10]

1. Fixing minor bugs in software

[05.40.20]

1. Fixing minor bugs in software

[05.40.45]

1. Fixing minor bugs in software

Find Software & Drivers

Still not solved?

Locate Repair Center

Call
Customer Feedback
Recently Viewed

There is no
recent product.

/

LG Support
At LG, we create innovative, stylish, state-of-the-art products and back them up with LG Customer Service and Support designed to make life good. Whether you need owner’s manuals, parts and accessories, or warranty information, you’ll find LG Technical Support and everything else you need in just a few clicks away. If you want to speak with someone, LG NP Support has courteous, respectful and knowledgeable individuals that can assist you with all technical support and service issues.

65UM7300PTA.STGYLJK

Help Library

Contact