86UK6500PTB.ATC

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How To Find My LG Model and Serial Number

At a Glance-----------LG makes it easy to find your product's serial number and model number. Forassistance in locating your product's information choose your LG product fromthe categories below.Select Your ProductThis guide was created for...
Troubleshooting
[LG TV Time Machine] How can I use the Time Machine Recording feature?

➔ Please check the following before using Time Machine Recording. * Time Machine Recording is only available with digital channels being streamed via the antenna input. * If your TV is connected to multiple USB storage devices, the one used...
Troubleshooting
[LG TV] How to Agree to the User Agreements

To access various content and services on your TV, connect to the internet andagree to the User Agreements.If the agreement process fails, first check your TV's internet connection andensure the Country/Region setting is correct.Service may...
Troubleshooting
[LG TV Sound] When I connect a PC to my TV via HDMI, there is video but no sound

When I connect a PC to my TV via HDMI, there is video but no soundIf a laptop or PC is connected to the TV through the HDMI port but the computersound settings are configured incorrectly, the video works okay but withoutaudio.Causes and Sym...
Troubleshooting
[LG TV] I want to know how to install and connect a digital antenna (UHD) and watch the TV

Try this--------Do you have a UHD antenna?➔ Connect the UHD antenna to the UHD TV port on the back of the TV.Check available regions for UHD reception.How to connect an antennaInstall an antenna in a location where it can receive a UHD sign...
Troubleshooting
[LG TV Screen] I see duplicated images or afterimages on the screen (ghosts)

You may experience symptoms such as image duplication and afterimages in aspecific channel, sometimes caused by weak broadcast signals and not indicativeof a product defect.Causes and Symptoms------------------- * Weak broadcast signals are...

Manuals & Documents

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Online Manual

English

English

10/28/2019 51,997K
USER GUIDE

English

10/28/2019 51,997K
Quick Start Guide

English

07/30/2019 51,997K

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Software & Drivers

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SW File(Version 05.50.70) Detailed applicable model list : Please check with reference Tab exactly

Software_File(Version_05.50.70).zip

05/20/2025 834,883K
Reference

Reference

Detailed applicable model list : Please check with reference Tab exactly
* SW information

1. Improvement

1) Fixing minor bugs in software

2. Applicable model list

65SK9500PTA

65SK9500PVA

65SK9500YVA

49SK8500PTA

55SK8500PTA

65SK8500PTA

49SK8500PVA

55SK8500PVA

65SK8500PVA

55SK8500YVA

65SK8500YVA

55SK8000PTA

65SK8000PTA

75SK8000PTA

75SK8100PVA

75SK8100PTA

49SK8000PTA

55SK8000PTA

65SK8000PTA

75SK8000PTA

49SK8000PVA

55SK8000PVA

65SK8000PVA

86UK6500PTB

86UK7050PVA

86UK7150PTA

86UK7050YVA

OLED55B8PTA

OLED65B8PTA

OLED55B8PVA

OLED65B8PVA

OLED55B8YVA

OLED65B8YVA

3. Release History

[03.01.30]

1. Improvement of sibilant sound in Dolby ATMOS and Smart Sound setting.

[04.10.06]

1. Google Assistant is also available in the following countries.

(Australia, Canada, France, Germany, Korea, Spain, United Kingdom)

2. Alibaba voice AI feature is available in China.

3. You can control the TV (channel change, volume control, input switch, etc.) using the Google Home / Amazon Echo Smart Speakers in the following countries as well.

(Google Home : France, Germany, Japan, Korea)

(Amazon Echo : Australia, Canada)

4. We have reduced the amount of time the cursor is displayed when not moving the MRCU.

In addition, Minor Bugs are fixed.

[04.10.07]

1. This patch activates the key lock during Off-RS/JB operation on store mode in OLED model.

[04.10.20]

1. To improve that the subtitle is not displayed when HbbTV app in on.

[04.10.36]

1. To improve issue of external AV Receiver "Not Supported" error when playing Dolby Atmos content

[04.10.65]

1. To improve no audio issue when changing sound out from ARC to TV Speaker in QSM Mode On

[05.10.10]

1. Improving Google Assistant service

2. Improving Amazon Echo service

3. "Direct TV Now" ready for 2018 yeares of product launch

4. TV Remote service expansion to 14 EU countries

5. Adding Compensation function in OLED model Auto Off condition

6. Adding 18Y HDCP2.3

7. Adding to Israeli STB Universal Remote Control

8. Fixed minor bugs

[05.10.20]

1. To improve SUNNXT App audio quality issues.

[05.10.35]

1. fix the abnormal termination in Disney+ App

[05.10.40]

1. Add HEVC logo to user guide

[05.10.50]

1. fix that playback doesn't work when setting YouTube speed to such as x2

[05.20.01]

1. Fix minor issues including the failure of access to certain website in the browser

[05.30.02]

1. Apple AirPlay/HomeKit available in selected countries .

2. LG Channel has been upgraded and service territory expansion.

[05.30.10]

1. Improved disconnection in certain apps after software update

[05.30.20]

1. Software update contains minor bug fix

[05.30.25]

1. Fixing minor bugs in software

[05.40.09]

1. Fixing minor bugs in software

[05.40.26]

1. Fixing minor bugs in software

[05.50.10]

1. The voice recognition feature has been improved.

2. LG Channels expanded its availability to more countries. (some countries in Latin America)

[05.50.15]

1. Fixing minor bugs in software

[05.50.40]

1. Fixing minor bugs in software

[05.50.60]

1. Fixing minor bugs in software

[05.50.70]

1. Fixing minor bugs in software
SW File(Version 05.50.70) Detailed applicable model list : Please check with reference Tab exactly

TV_Software_Update_Guide_v3.pdf

05/20/2025 2,014K
Reference

Reference

Detailed applicable model list : Please check with reference Tab exactly
* SW information

1. Improvement

1) Fixing minor bugs in software

2. Applicable model list

65SK9500PTA

65SK9500PVA

65SK9500YVA

49SK8500PTA

55SK8500PTA

65SK8500PTA

49SK8500PVA

55SK8500PVA

65SK8500PVA

55SK8500YVA

65SK8500YVA

55SK8000PTA

65SK8000PTA

75SK8000PTA

75SK8100PVA

75SK8100PTA

49SK8000PTA

55SK8000PTA

65SK8000PTA

75SK8000PTA

49SK8000PVA

55SK8000PVA

65SK8000PVA

86UK6500PTB

86UK7050PVA

86UK7150PTA

86UK7050YVA

OLED55B8PTA

OLED65B8PTA

OLED55B8PVA

OLED65B8PVA

OLED55B8YVA

OLED65B8YVA

3. Release History

[03.01.30]

1. Improvement of sibilant sound in Dolby ATMOS and Smart Sound setting.

[04.10.06]

1. Google Assistant is also available in the following countries.

(Australia, Canada, France, Germany, Korea, Spain, United Kingdom)

2. Alibaba voice AI feature is available in China.

3. You can control the TV (channel change, volume control, input switch, etc.) using the Google Home / Amazon Echo Smart Speakers in the following countries as well.

(Google Home : France, Germany, Japan, Korea)

(Amazon Echo : Australia, Canada)

4. We have reduced the amount of time the cursor is displayed when not moving the MRCU.

In addition, Minor Bugs are fixed.

[04.10.07]

1. This patch activates the key lock during Off-RS/JB operation on store mode in OLED model.

[04.10.20]

1. To improve that the subtitle is not displayed when HbbTV app in on.

[04.10.36]

1. To improve issue of external AV Receiver "Not Supported" error when playing Dolby Atmos content

[04.10.65]

1. To improve no audio issue when changing sound out from ARC to TV Speaker in QSM Mode On

[05.10.10]

1. Improving Google Assistant service

2. Improving Amazon Echo service

3. "Direct TV Now" ready for 2018 yeares of product launch

4. TV Remote service expansion to 14 EU countries

5. Adding Compensation function in OLED model Auto Off condition

6. Adding 18Y HDCP2.3

7. Adding to Israeli STB Universal Remote Control

8. Fixed minor bugs

[05.10.20]

1. To improve SUNNXT App audio quality issues.

[05.10.35]

1. fix the abnormal termination in Disney+ App

[05.10.40]

1. Add HEVC logo to user guide

[05.10.50]

1. fix that playback doesn't work when setting YouTube speed to such as x2

[05.20.01]

1. Fix minor issues including the failure of access to certain website in the browser

[05.30.02]

1. Apple AirPlay/HomeKit available in selected countries .

2. LG Channel has been upgraded and service territory expansion.

[05.30.10]

1. Improved disconnection in certain apps after software update

[05.30.20]

1. Software update contains minor bug fix

[05.30.25]

1. Fixing minor bugs in software

[05.40.09]

1. Fixing minor bugs in software

[05.40.26]

1. Fixing minor bugs in software

[05.50.10]

1. The voice recognition feature has been improved.

2. LG Channels expanded its availability to more countries. (some countries in Latin America)

[05.50.15]

1. Fixing minor bugs in software

[05.50.40]

1. Fixing minor bugs in software

[05.50.60]

1. Fixing minor bugs in software

[05.50.70]

1. Fixing minor bugs in software
SW File(Version 05.50.60) Detailed applicable model list : Please check with reference Tab exactly

Software_File(Version_05.50.60).zip

03/26/2025 834,835K
Reference

Reference

Detailed applicable model list : Please check with reference Tab exactly
* SW information

1. Improvement

1) Fixing minor bugs in software

2. Applicable model list

65SK9500PTA

65SK9500PVA

65SK9500YVA

49SK8500PTA

55SK8500PTA

65SK8500PTA

49SK8500PVA

55SK8500PVA

65SK8500PVA

55SK8500YVA

65SK8500YVA

55SK8000PTA

65SK8000PTA

75SK8000PTA

75SK8100PVA

75SK8100PTA

49SK8000PTA

55SK8000PTA

65SK8000PTA

75SK8000PTA

49SK8000PVA

55SK8000PVA

65SK8000PVA

86UK6500PTB

86UK7050PVA

86UK7150PTA

86UK7050YVA

OLED55B8PTA

OLED65B8PTA

OLED55B8PVA

OLED65B8PVA

OLED55B8YVA

OLED65B8YVA

3. Release History

[03.01.30]

1. Improvement of sibilant sound in Dolby ATMOS and Smart Sound setting.

[04.10.06]

1. Google Assistant is also available in the following countries.

(Australia, Canada, France, Germany, Korea, Spain, United Kingdom)

2. Alibaba voice AI feature is available in China.

3. You can control the TV (channel change, volume control, input switch, etc.) using the Google Home / Amazon Echo Smart Speakers in the following countries as well.

(Google Home : France, Germany, Japan, Korea)

(Amazon Echo : Australia, Canada)

4. We have reduced the amount of time the cursor is displayed when not moving the MRCU.

In addition, Minor Bugs are fixed.

[04.10.07]

1. This patch activates the key lock during Off-RS/JB operation on store mode in OLED model.

[04.10.20]

1. To improve that the subtitle is not displayed when HbbTV app in on.

[04.10.36]

1. To improve issue of external AV Receiver "Not Supported" error when playing Dolby Atmos content

[04.10.65]

1. To improve no audio issue when changing sound out from ARC to TV Speaker in QSM Mode On

[05.10.10]

1. Improving Google Assistant service

2. Improving Amazon Echo service

3. "Direct TV Now" ready for 2018 yeares of product launch

4. TV Remote service expansion to 14 EU countries

5. Adding Compensation function in OLED model Auto Off condition

6. Adding 18Y HDCP2.3

7. Adding to Israeli STB Universal Remote Control

8. Fixed minor bugs

[05.10.20]

1. To improve SUNNXT App audio quality issues.

[05.10.35]

1. fix the abnormal termination in Disney+ App

[05.10.40]

1. Add HEVC logo to user guide

[05.10.50]

1. fix that playback doesn't work when setting YouTube speed to such as x2

[05.20.01]

1. Fix minor issues including the failure of access to certain website in the browser

[05.30.02]

1. Apple AirPlay/HomeKit available in selected countries .

2. LG Channel has been upgraded and service territory expansion.

[05.30.10]

1. Improved disconnection in certain apps after software update

[05.30.20]

1. Software update contains minor bug fix

[05.30.25]

1. Fixing minor bugs in software

[05.40.09]

1. Fixing minor bugs in software

[05.40.26]

1. Fixing minor bugs in software

[05.50.10]

1. The voice recognition feature has been improved.

2. LG Channels expanded its availability to more countries. (some countries in Latin America)

[05.50.15]

1. Fixing minor bugs in software

[05.50.40]

1. Fixing minor bugs in software

[05.50.60]

1. Fixing minor bugs in software

Find Software & Drivers

Still not solved?

Locate Repair Center

LG Support
At LG, we create innovative, stylish, state-of-the-art products and back them up with LG Customer Service and Support designed to make life good. Whether you need owner’s manuals, parts and accessories, or warranty information, you’ll find LG Technical Support and everything else you need in just a few clicks away. If you want to speak with someone, LG NP Support has courteous, respectful and knowledgeable individuals that can assist you with all technical support and service issues.

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