Skip to Contents

CM2630

Help Library

Topic

  • Document Contents
    Troubleshooting
    [LG TONE Free] How to reset when a TONE Free error occurs
    If an error occurs while updating the TONE Free app, resetting your TONE Freeearbuds may resolve the issue.Other temporary errors can also be resolved with a factory resetTry this--------To reset TONE FreeTONE-UT90S, TONE-UT90Q, TONE-TFP3 *...
  • Document Contents
    Repair
    [LG TONE Free & TONE Plus Free] I want to reset my TONE Free.
    Try this--------You can factory reset your TONE Free when it’s disconnected from your mobilephone.NoteApplicable models: PFL7/PFL7PPress and hold the pairing button for about 10 to 15 seconds until the indicatorlight blinks purple or pink.I...
  • Document Contents
    Repair
    [LG TONE Free] Earbuds not charging on Plug & Wireless mode
    Plug & Wireless mode * This function allows you to hear audio from a device that is connected to your TONE Free charging case via a cable. * Among the provided connection cables, the USB-C to AUX cable is used for connecting to analog devic...
  • Document Contents
    Troubleshooting
    Low volume for tape
    SymptomLow volume when playing cassette tape. How to fixIf there is a foreign object on the playback/recording head, it will not soundwell so you need to clean it up. Wet the cottonbud with alcohol and clean as below.※ Wet the cotton bud wi...
  • Document Contents
    Repair
    [LG XBOOM] How to connect to your XBOOM speaker via Bluetooth
    ※ Please note that the LG XBOOM app interface may look different depending onthe version of the app.Enjoy music on your smartphone through the XBOOM speaker by connecting thedevices via Bluetooth.Try this--------Prepare your speaker for con...
  • Document Contents
    Troubleshooting
    Radio noise
    SymptomNoise from radio How to fix① Connect FM antenna to its terminal. ② Place it where it can receive the signal very well. It receives signal very well when the antenna is well stretchedhorizontally. ※ Unlike other products, there are ti...
See more

Contact

Telephone
Email
Customer Feedback
LG Support
At LG, we create innovative, stylish, state-of-the-art products and back them up with LG Customer Service and Support designed to make life good. Whether you need owner’s manuals, parts and accessories, or warranty information, you’ll find LG Technical Support and everything else you need in just a few clicks away. If you want to speak with someone, LG NP Support has courteous, respectful and knowledgeable individuals that can assist you with all technical support and service issues.