OLED55C2PSA.ATC

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[LG TV Magic Remote Control] Does the pointer disappear while you are using the Magic Motion remote control?

Does the pointer disappear while you are using the Magic Motion remote control?If you press any direction key [Up/Down/Left/Right] on the Magic Motion remotecontrol while the cursor (pointer) is on the screen,the cursor disappears and your ...
Troubleshooting
[LG TV screen] The caption is cut-off or images look extended

If the screen size setting is set to [Zoom], [Cinema Zoom], [All-DirectionZoom], [Vertical Zoom], etc., part of the screen will be truncated, or thefigure will be enlarged.If the screen size is set incorrectly, the screen may appear stretch...
Troubleshooting
[TV] Settings_Picture_Picture Mode_Advanced Settings (Smart)

Settings_Picture_Picture Mode_Advanced Settings (Smart)Smart è Settings è Picture è Picture Mode è Advanced SettingsSelect one of the preset image settings or customize options in each mode.Select a picture mode first.Dynamic Contrast - Adj...
Troubleshooting
[LG TV Settings] I want to enable Auto Power (HDMI - CEC)

HDMI cables have a CEC (Simplink) function, enabling power control betweenproducts.Set [Auto Power] in [Settings][2021 WebOS6.0] Press the button on your remote control and select [AllSettings] → [General] → [[Devices] → [HDMI Settings] → [...
Troubleshooting
[LG OLED TV Noise] A tapping sound is heard when I’m watching or turning on/off the TV

Try this-------- * Turning on and running the TV will normally create heat in the components. This heat expands the plastic parts that comprise the exterior. At this time, different parts of the case expand and create friction against each ...
Troubleshooting
[LG ThinQ] [App installation and sign in] How to install and sign in with LG ThinQ

* Using the LG ThinQ app, you can remotely control LG products from your smart phone any time anywhere. * A limitless number of products can be registered per account by signing in with LG ThinQ. * 5G Wi-Fi connection is not available. * P...

Manuals & Documents

Find Manuals & Documents

Online Manual

English

08/07/2023
USER GUIDE

English

08/07/2023 52,341K
Quick Start Guide

English

03/13/2023 13,054K

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Software & Drivers

Find Software & Drivers

SW File(Version 13.30.56) Detailed applicable model list : Please check with reference Tab exactly

TV_Software_Update_Guide_v3.pdf

04/17/2024 2,014K
Reference

Reference

Detailed applicable model list : Please check with reference Tab exactly
* SW information

1. Improvement

Experience the all-new webOS.

With a simplified webOS, conveniently use various apps on your TV.

Edit your home screen and view recommended apps, video contents and services tailored for you.

- New home

- Enriched functionality for the following services: Music, Gaming and Home Office

- Settings at a glance

- Helpful tips

- Stabilized performance and enhanced security

After upgrading your webOS,

-You may be asked to consent to those updated User Agreements in order to enable certain Smart Media Product features and services. Update details may differ by model and country.

- Reflecting our latest policies in Privacy Policy, Terms of Use, Viewing Information, Voice Information, Interest-Based Advertisement Agreement.

- Updating our Privacy Policy to reflect changes in how we transfer personal data outside the EU (European Economic Area, Switzerland, and the United Kingdom Only)

- Launching Shop Time Overlay Service (provides various shoppable content on live channels) and relevant user agreements added (US Only)

- LG Channels Sevice Agreement has been merged into Privacy Policy(US Only)

-Google Assistant is shutting down.

(You can enjoy the Voice Recognition service provided by LG TV at any time.)

-Downgrading to the previous software version is unavailable.

*If you don’t upgrade the terms and conditions, security updates may be limited in use.

2. Applicable model list

OLED65C2PSA

OLED42C2PSA

OLED65C2PSC

OLED55C2PSA

OLED55C2PSC

OLED77C2PSA

OLED77C2PSC

OLED55C2XSC

OLED65C2XSC

OLED65G2PSA

OLED55G2PSA

OLED48C2PSA

OLED48C2XSA

OLED83C2PSA

OLED83G2PSA

OLED77G2PSA

OLED97G2PSA

OLED55CSPSA

OLED65CSPSA

OLED77CSPSA

42LX1QPSA

55LX1QPSA

48LX1QPSA

65ART90ESQA

3. Release History

[03.10.38]

1. Fixing minor bugs in software

[03.10.43]

1. Fixing minor bugs in software

[03.10.75]

1. Fixing minor bugs in software

[03.11.10]

1. Now you can register a product at the initial setup.

[03.11.35]

1. Fixing minor bugs in software

[03.20.24]

1. Yandex Alice voice recognition is supported in select countries.

2. You can use voice recognition with earbuds in select TV models.

3. The voice recognition feature has been improved.

4. More apps support the split-screen mode.

5. Automatically switches to Game Optimizer mode when playing Dolby Vision games.

6. The usability of the Accessibility menu has been improved to help people with disabilities.

7. You can add a stick cleaner to the Home Dashboard using ThinQ.

8. Select LG TVs can share currently watched screens or video/audio via a wireless network.

- Sending content is available for select models only.

- Some content in RF, HDMI (STB Only) mode may not be available for sharing.

9. The home screen layout has changed.

[03.20.40]

1. Fixing minor bugs in software

[03.20.70]

1. You can add "upcoming football game of the world" to the Sports Alert.

[03.20.95]

1. Fixing minor bugs in software

[03.21.30]

1. Fixing minor bugs in software

[03.21.45]

1. Fixing minor bugs in software

[03.30.16]

1. LG Channels expanded its availability to more countries. (Argentina, Chile, Colombia, Peru)

2. A new feature, Learn Remote Control, has been added for people with disabilities

3. Known kernel vulnerabilities patched

- CVE-2021-4154, CVE-2022-2588

[03.30.45]

1. Fixing minor bugs in software

[03.30.66]

1. Fixing minor bugs in software

[03.30.67]

1. Fixing minor bugs in software

[03.30.68]

1. Fixing minor bugs in software

[03.33.15]

1. Fixing minor bugs in software

[03.33.16]

1. Fixing minor bugs in software

[03.33.65]

1. Reducing latency for Amazon Prime Video live streaming

[03.33.80]

1. You can set whether to display Home when the TV is turned on.

Settings > General > System > Additional Setting > Home Settings > Home Auto Launch

[03.33.85]

1. Fixing minor bugs in software

[03.33.90]

1. Fixing minor bugs in software

[04.40.90]

1. Smart TV service expanded its availability to more countries.

2. LG Channels expanded its availability to more countries. (India)

3. Multi View has been improved for easy use.

[04.40.91]

1. Fixing minor bugs in software

[04.40.93]

1. Fixing minor bugs in software

[13.30.56]

Experience the all-new webOS.

With a simplified webOS, conveniently use various apps on your TV.

Edit your home screen and view recommended apps, video contents and services tailored for you.

- New home

- Enriched functionality for the following services: Music, Gaming and Home Office

- Settings at a glance

- Helpful tips

- Stabilized performance and enhanced security

After upgrading your webOS,

-You may be asked to consent to those updated User Agreements in order to enable certain Smart Media Product features and services. Update details may differ by model and country.

- Reflecting our latest policies in Privacy Policy, Terms of Use, Viewing Information, Voice Information, Interest-Based Advertisement Agreement.

- Updating our Privacy Policy to reflect changes in how we transfer personal data outside the EU (European Economic Area, Switzerland, and the United Kingdom Only)

- Launching Shop Time Overlay Service (provides various shoppable content on live channels) and relevant user agreements added (US Only)

- LG Channels Sevice Agreement has been merged into Privacy Policy(US Only)

-Google Assistant is shutting down.

(You can enjoy the Voice Recognition service provided by LG TV at any time.)

-Downgrading to the previous software version is unavailable.

*If you don’t upgrade the terms and conditions, security updates may be limited in use.
SW File(Version 13.30.56) Detailed applicable model list : Please check with reference Tab exactly

Software_File(Version_13.30.56).zip

04/17/2024 -1,168,934K
Reference

Reference

Detailed applicable model list : Please check with reference Tab exactly
* SW information

1. Improvement

Experience the all-new webOS.

With a simplified webOS, conveniently use various apps on your TV.

Edit your home screen and view recommended apps, video contents and services tailored for you.

- New home

- Enriched functionality for the following services: Music, Gaming and Home Office

- Settings at a glance

- Helpful tips

- Stabilized performance and enhanced security

After upgrading your webOS,

-You may be asked to consent to those updated User Agreements in order to enable certain Smart Media Product features and services. Update details may differ by model and country.

- Reflecting our latest policies in Privacy Policy, Terms of Use, Viewing Information, Voice Information, Interest-Based Advertisement Agreement.

- Updating our Privacy Policy to reflect changes in how we transfer personal data outside the EU (European Economic Area, Switzerland, and the United Kingdom Only)

- Launching Shop Time Overlay Service (provides various shoppable content on live channels) and relevant user agreements added (US Only)

- LG Channels Sevice Agreement has been merged into Privacy Policy(US Only)

-Google Assistant is shutting down.

(You can enjoy the Voice Recognition service provided by LG TV at any time.)

-Downgrading to the previous software version is unavailable.

*If you don’t upgrade the terms and conditions, security updates may be limited in use.

2. Applicable model list

OLED65C2PSA

OLED42C2PSA

OLED65C2PSC

OLED55C2PSA

OLED55C2PSC

OLED77C2PSA

OLED77C2PSC

OLED55C2XSC

OLED65C2XSC

OLED65G2PSA

OLED55G2PSA

OLED48C2PSA

OLED48C2XSA

OLED83C2PSA

OLED83G2PSA

OLED77G2PSA

OLED97G2PSA

OLED55CSPSA

OLED65CSPSA

OLED77CSPSA

42LX1QPSA

55LX1QPSA

48LX1QPSA

65ART90ESQA

3. Release History

[03.10.38]

1. Fixing minor bugs in software

[03.10.43]

1. Fixing minor bugs in software

[03.10.75]

1. Fixing minor bugs in software

[03.11.10]

1. Now you can register a product at the initial setup.

[03.11.35]

1. Fixing minor bugs in software

[03.20.24]

1. Yandex Alice voice recognition is supported in select countries.

2. You can use voice recognition with earbuds in select TV models.

3. The voice recognition feature has been improved.

4. More apps support the split-screen mode.

5. Automatically switches to Game Optimizer mode when playing Dolby Vision games.

6. The usability of the Accessibility menu has been improved to help people with disabilities.

7. You can add a stick cleaner to the Home Dashboard using ThinQ.

8. Select LG TVs can share currently watched screens or video/audio via a wireless network.

- Sending content is available for select models only.

- Some content in RF, HDMI (STB Only) mode may not be available for sharing.

9. The home screen layout has changed.

[03.20.40]

1. Fixing minor bugs in software

[03.20.70]

1. You can add "upcoming football game of the world" to the Sports Alert.

[03.20.95]

1. Fixing minor bugs in software

[03.21.30]

1. Fixing minor bugs in software

[03.21.45]

1. Fixing minor bugs in software

[03.30.16]

1. LG Channels expanded its availability to more countries. (Argentina, Chile, Colombia, Peru)

2. A new feature, Learn Remote Control, has been added for people with disabilities

3. Known kernel vulnerabilities patched

- CVE-2021-4154, CVE-2022-2588

[03.30.45]

1. Fixing minor bugs in software

[03.30.66]

1. Fixing minor bugs in software

[03.30.67]

1. Fixing minor bugs in software

[03.30.68]

1. Fixing minor bugs in software

[03.33.15]

1. Fixing minor bugs in software

[03.33.16]

1. Fixing minor bugs in software

[03.33.65]

1. Reducing latency for Amazon Prime Video live streaming

[03.33.80]

1. You can set whether to display Home when the TV is turned on.

Settings > General > System > Additional Setting > Home Settings > Home Auto Launch

[03.33.85]

1. Fixing minor bugs in software

[03.33.90]

1. Fixing minor bugs in software

[04.40.90]

1. Smart TV service expanded its availability to more countries.

2. LG Channels expanded its availability to more countries. (India)

3. Multi View has been improved for easy use.

[04.40.91]

1. Fixing minor bugs in software

[04.40.93]

1. Fixing minor bugs in software

[13.30.56]

Experience the all-new webOS.

With a simplified webOS, conveniently use various apps on your TV.

Edit your home screen and view recommended apps, video contents and services tailored for you.

- New home

- Enriched functionality for the following services: Music, Gaming and Home Office

- Settings at a glance

- Helpful tips

- Stabilized performance and enhanced security

After upgrading your webOS,

-You may be asked to consent to those updated User Agreements in order to enable certain Smart Media Product features and services. Update details may differ by model and country.

- Reflecting our latest policies in Privacy Policy, Terms of Use, Viewing Information, Voice Information, Interest-Based Advertisement Agreement.

- Updating our Privacy Policy to reflect changes in how we transfer personal data outside the EU (European Economic Area, Switzerland, and the United Kingdom Only)

- Launching Shop Time Overlay Service (provides various shoppable content on live channels) and relevant user agreements added (US Only)

- LG Channels Sevice Agreement has been merged into Privacy Policy(US Only)

-Google Assistant is shutting down.

(You can enjoy the Voice Recognition service provided by LG TV at any time.)

-Downgrading to the previous software version is unavailable.

*If you don’t upgrade the terms and conditions, security updates may be limited in use.
SW File(Version 04.40.93) Detailed applicable model list : Please check with reference Tab exactly

TV_Software_Update_Guide_v3.pdf

03/13/2024 2,014K
Reference

Reference

Detailed applicable model list : Please check with reference Tab exactly
* SW information

1. Improvement

1) Fixing minor bugs in software

2. Applicable model list

OLED65C2PSA

OLED42C2PSA

OLED65C2PSC

OLED55C2PSA

OLED55C2PSC

OLED77C2PSA

OLED77C2PSC

OLED55C2XSC

OLED65C2XSC

OLED65G2PSA

OLED55G2PSA

OLED48C2PSA

OLED48C2XSA

OLED83C2PSA

OLED83G2PSA

OLED77G2PSA

OLED97G2PSA

OLED55CSPSA

OLED65CSPSA

OLED77CSPSA

42LX1QPSA

55LX1QPSA

48LX1QPSA

65ART90ESQA

3. Release History

[03.10.38]

1. Fixing minor bugs in software

[03.10.43]

1. Fixing minor bugs in software

[03.10.75]

1. Fixing minor bugs in software

[03.11.10]

1. Now you can register a product at the initial setup.

[03.11.35]

1. Fixing minor bugs in software

[03.20.24]

1. Yandex Alice voice recognition is supported in select countries.

2. You can use voice recognition with earbuds in select TV models.

3. The voice recognition feature has been improved.

4. More apps support the split-screen mode.

5. Automatically switches to Game Optimizer mode when playing Dolby Vision games.

6. The usability of the Accessibility menu has been improved to help people with disabilities.

7. You can add a stick cleaner to the Home Dashboard using ThinQ.

8. Select LG TVs can share currently watched screens or video/audio via a wireless network.

- Sending content is available for select models only.

- Some content in RF, HDMI (STB Only) mode may not be available for sharing.

9. The home screen layout has changed.

[03.20.40]

1. Fixing minor bugs in software

[03.20.70]

1. You can add "upcoming football game of the world" to the Sports Alert.

[03.20.95]

1. Fixing minor bugs in software

[03.21.30]

1. Fixing minor bugs in software

[03.21.45]

1. Fixing minor bugs in software

[03.30.16]

1. LG Channels expanded its availability to more countries. (Argentina, Chile, Colombia, Peru)

2. A new feature, Learn Remote Control, has been added for people with disabilities

3. Known kernel vulnerabilities patched

- CVE-2021-4154, CVE-2022-2588

[03.30.45]

1. Fixing minor bugs in software

[03.30.66]

1. Fixing minor bugs in software

[03.30.67]

1. Fixing minor bugs in software

[03.30.68]

1. Fixing minor bugs in software

[03.33.15]

1. Fixing minor bugs in software

[03.33.16]

1. Fixing minor bugs in software

[03.33.65]

1. Reducing latency for Amazon Prime Video live streaming

[03.33.80]

1. You can set whether to display Home when the TV is turned on.

Settings > General > System > Additional Setting > Home Settings > Home Auto Launch

[03.33.85]

1. Fixing minor bugs in software

[03.33.90]

1. Fixing minor bugs in software

[04.40.90]

1. Smart TV service expanded its availability to more countries.

2. LG Channels expanded its availability to more countries. (India)

3. Multi View has been improved for easy use.

[04.40.91]

1. Fixing minor bugs in software

[04.40.93]

1. Fixing minor bugs in software

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At LG, we create innovative, stylish, state-of-the-art products and back them up with LG Customer Service and Support designed to make life good. Whether you need owner’s manuals, parts and accessories, or warranty information, you’ll find LG Technical Support and everything else you need in just a few clicks away. If you want to speak with someone, LG NP Support has courteous, respectful and knowledgeable individuals that can assist you with all technical support and service issues.

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