OLED65C7T.ATC

Support Home

Help Library

Troubleshooting
[LG TV Magic Remote Control] Does the pointer disappear while you are using the Magic Motion remote control?

Does the pointer disappear while you are using the Magic Motion remote control?If you press any direction key [Up/Down/Left/Right] on the Magic Motion remotecontrol while the cursor (pointer) is on the screen,the cursor disappears and your ...
Troubleshooting
[LG TV screen] The caption is cut-off or images look extended

If the screen size setting is set to [Zoom], [Cinema Zoom], [All-DirectionZoom], [Vertical Zoom], etc., part of the screen will be truncated, or thefigure will be enlarged.If the screen size is set incorrectly, the screen may appear stretch...
Troubleshooting
[LG OLED TV Noise] A tapping sound is heard when I’m watching or turning on/off the TV

Try this-------- * Turning on and running the TV will normally create heat in the components. This heat expands the plastic parts that comprise the exterior. At this time, different parts of the case expand and create friction against each ...
Troubleshooting
[LG TV Settings] I want to enable Auto Power (HDMI - CEC)

HDMI cables have a CEC (Simplink) function, enabling power control betweenproducts.Set [Auto Power] in [Settings][2021 WebOS6.0] Press the button on your remote control and select [AllSettings] → [General] → [[Devices] → [HDMI Settings] → [...
Troubleshooting
[LG ThinQ] [App installation and sign in] How to install and sign in with LG ThinQ

* Using the LG ThinQ app, you can remotely control LG products from your smart phone any time anywhere. * A limitless number of products can be registered per account by signing in with LG ThinQ. * 5G Wi-Fi connection is not available. * P...
Troubleshooting
How to connect Matter devices to the ThinQ app

Matter is a global communication standard that lets you control smart homedevices from multiple manufacturers with a single app.You can even connect one Matter-certified device to multiple platforms andcontrol multiple Matter devices simult...

Manuals & Documents

Find Manuals & Documents

Quick Start Guide

English

09/08/2020 4,926K
Online Manual

English

10/29/2019
USER GUIDE

English

10/29/2019 52,162K

Find Manuals & Documents

Software & Drivers

Find Software & Drivers

SW File (Version 06.10.45) Detailed applicable model list : Please check with reference Tab exactly

Software_File(Version_06.10.45).zip

05/09/2024 790,216K
Reference

Reference

Detailed applicable model list : Please check with reference Tab exactly
* SW information

1. Improvement

1) Fixing minor bugs in software

2. Applicable model list

65SJ950T-TA

75SJ955T-TA

86SJ957T-TA

55SJ950V-TA

65SJ950V-TA

75SJ955V-TA

86SJ957V-TA

55SJ950Y-TA

65SJ950Y-TA

75SJ955Y-TA

86SJ957Y-TA

55SJ850V-TA

55SJ850T-TA

60SJ850T-TA

65SJ850T-TA

65SJ850V-TA

55SJ850Y-TA

49SJ800V-TA

55SJ800V-TA

65SJ800V-TA

49SJ800T-TA

55SJ800T-TA

65SJ800T-TA

49SJ800Y-TA

55SJ800Y-TA

65SJ800Y-TA

49UJ752T-TB

55UJ752T-TB

65UJ752T-TB

49UJ752V-TB

55UJ752V-TB

65UJ752V-TB

43UJ750T-TA

49UJ750T-TA

55UJ750T-TA

65UJ750T-TA

OLED65W7T-T

OLED65W7V-T

OLED77W7T-T

OLED65G7T-T

OLED77G7T-T

OLED77G7V-T

OLED77G7Y-T

OLED65G7V-T

OLED65G7Y-T

OLED55E7T-T

OLED65E7V-T

OLED65E7T-T

OLED65E7Y-T

OLED55C7V-T

OLED65C7V-T

OLED55C7T-T

OLED65C7T-T

OLED55C7Y-T

OLED65C7Y-T

OLED55B7V-T

OLED65B7V-T

OLED55B7T-T

OLED65B7T-T

3. Release History

[03.60.09]

1. respond to 2017 HDR standard (HDR10 / HLG)

2. Work around M16+ Dolby HDR and handle scenario restriction issue

3. respond to DA Full feature (OLED Model)

4. additional response to 2017 CP Hot Key requirement

5. improving CRP performance(adding Reset feature by In-Stop )

[03.60.15]

1. To improve T8 store stream equipment issue.

[04.70.06]

For 2017 OLED TVs (W7, G7, E7, C7, B7)

1. Support TrueHD audio format through HDMI

2. Technicolor Expert mode

For 2017 Super UHD 4K TVs (SJ)

1. Technicolor Expert mode

For 2017 Ultra HD 4K TVs (UJ)

1. Add an Apply to all input feature in Color Management Setting

2. Improving HDD detection speed

3. Add function for maintaining compatibility of remote controller

[04.70.71]

1. To improve No Picture for Special condition

[05.80.04]

1. Improvement regarding Netflix usability have been applied.

2. Addition of satellite channels and feature updates in certain countries. (Russia/CIS country)

3. IPv6 connection feature on/off can be selected from Network/Wired Connection settings.

4. also, minor bugs are fixed.

[05.80.10]

1. To improve that the subtitle is not displayed when HbbTV app in on.

[05.80.15]

1. To improve Intermittent no audio issue during watching LiveTV.

[05.80.25]

1. To Improve color issues at HDMI 2160p 50Hz input

[05.80.35]

1. Security Update.

[05.80.45]

1. To improve SUNNXT App audio quality issues.

[05.80.55]

1. Add HEVC logo to user guide

2. fix unknown device toast pop-up issue by Galvanic Corrosion

[06.00.05]

1. Software update contains minor bug fix

[06.00.20]

1. Fixing minor bugs in software

[06.00.25]

1. Fixing minor bugs in software

[06.00.30]

1. Fixing minor bugs in software

[06.10.30]

1. Series of security vulnerabilites patched in relation to below two categories

- Privilege escalation

- Force firmware downgrade

2. The voice recognition performance has been improved.

[06.10.45]

1. Fixing minor bugs in software
SW File (Version 06.10.45) Detailed applicable model list : Please check with reference Tab exactly

TV_Software_Update_Guide_v3.pdf

05/09/2024 2,014K
Reference

Reference

Detailed applicable model list : Please check with reference Tab exactly
* SW information

1. Improvement

1) Fixing minor bugs in software

2. Applicable model list

65SJ950T-TA

75SJ955T-TA

86SJ957T-TA

55SJ950V-TA

65SJ950V-TA

75SJ955V-TA

86SJ957V-TA

55SJ950Y-TA

65SJ950Y-TA

75SJ955Y-TA

86SJ957Y-TA

55SJ850V-TA

55SJ850T-TA

60SJ850T-TA

65SJ850T-TA

65SJ850V-TA

55SJ850Y-TA

49SJ800V-TA

55SJ800V-TA

65SJ800V-TA

49SJ800T-TA

55SJ800T-TA

65SJ800T-TA

49SJ800Y-TA

55SJ800Y-TA

65SJ800Y-TA

49UJ752T-TB

55UJ752T-TB

65UJ752T-TB

49UJ752V-TB

55UJ752V-TB

65UJ752V-TB

43UJ750T-TA

49UJ750T-TA

55UJ750T-TA

65UJ750T-TA

OLED65W7T-T

OLED65W7V-T

OLED77W7T-T

OLED65G7T-T

OLED77G7T-T

OLED77G7V-T

OLED77G7Y-T

OLED65G7V-T

OLED65G7Y-T

OLED55E7T-T

OLED65E7V-T

OLED65E7T-T

OLED65E7Y-T

OLED55C7V-T

OLED65C7V-T

OLED55C7T-T

OLED65C7T-T

OLED55C7Y-T

OLED65C7Y-T

OLED55B7V-T

OLED65B7V-T

OLED55B7T-T

OLED65B7T-T

3. Release History

[03.60.09]

1. respond to 2017 HDR standard (HDR10 / HLG)

2. Work around M16+ Dolby HDR and handle scenario restriction issue

3. respond to DA Full feature (OLED Model)

4. additional response to 2017 CP Hot Key requirement

5. improving CRP performance(adding Reset feature by In-Stop )

[03.60.15]

1. To improve T8 store stream equipment issue.

[04.70.06]

For 2017 OLED TVs (W7, G7, E7, C7, B7)

1. Support TrueHD audio format through HDMI

2. Technicolor Expert mode

For 2017 Super UHD 4K TVs (SJ)

1. Technicolor Expert mode

For 2017 Ultra HD 4K TVs (UJ)

1. Add an Apply to all input feature in Color Management Setting

2. Improving HDD detection speed

3. Add function for maintaining compatibility of remote controller

[04.70.71]

1. To improve No Picture for Special condition

[05.80.04]

1. Improvement regarding Netflix usability have been applied.

2. Addition of satellite channels and feature updates in certain countries. (Russia/CIS country)

3. IPv6 connection feature on/off can be selected from Network/Wired Connection settings.

4. also, minor bugs are fixed.

[05.80.10]

1. To improve that the subtitle is not displayed when HbbTV app in on.

[05.80.15]

1. To improve Intermittent no audio issue during watching LiveTV.

[05.80.25]

1. To Improve color issues at HDMI 2160p 50Hz input

[05.80.35]

1. Security Update.

[05.80.45]

1. To improve SUNNXT App audio quality issues.

[05.80.55]

1. Add HEVC logo to user guide

2. fix unknown device toast pop-up issue by Galvanic Corrosion

[06.00.05]

1. Software update contains minor bug fix

[06.00.20]

1. Fixing minor bugs in software

[06.00.25]

1. Fixing minor bugs in software

[06.00.30]

1. Fixing minor bugs in software

[06.10.30]

1. Series of security vulnerabilites patched in relation to below two categories

- Privilege escalation

- Force firmware downgrade

2. The voice recognition performance has been improved.

[06.10.45]

1. Fixing minor bugs in software
SW File (Version 06.10.30) Detailed applicable model list : Please check with reference Tab exactly

TV_Software_Update_Guide_v3.pdf

12/05/2022 2,014K
Reference

Reference

Detailed applicable model list : Please check with reference Tab exactly
* SW information

1. Improvement

1) Series of security vulnerabilites patched in relation to below two categories

   - Privilege escalation

   - Force firmware downgrade

2) The voice recognition performance has been improved.

2. Applicable model list

65SJ950T-TA

75SJ955T-TA

86SJ957T-TA

55SJ950V-TA

65SJ950V-TA

75SJ955V-TA

86SJ957V-TA

55SJ950Y-TA

65SJ950Y-TA

75SJ955Y-TA

86SJ957Y-TA

55SJ850V-TA

55SJ850T-TA

60SJ850T-TA

65SJ850T-TA

65SJ850V-TA

55SJ850Y-TA

49SJ800V-TA

55SJ800V-TA

65SJ800V-TA

49SJ800T-TA

55SJ800T-TA

65SJ800T-TA

49SJ800Y-TA

55SJ800Y-TA

65SJ800Y-TA

49UJ752T-TB

55UJ752T-TB

65UJ752T-TB

49UJ752V-TB

55UJ752V-TB

65UJ752V-TB

43UJ750T-TA

49UJ750T-TA

55UJ750T-TA

65UJ750T-TA

OLED65W7T-T

OLED65W7V-T

OLED77W7T-T

OLED65G7T-T

OLED77G7T-T

OLED77G7V-T

OLED77G7Y-T

OLED65G7V-T

OLED65G7Y-T

OLED55E7T-T

OLED65E7V-T

OLED65E7T-T

OLED65E7Y-T

OLED55C7V-T

OLED65C7V-T

OLED55C7T-T

OLED65C7T-T

OLED55C7Y-T

OLED65C7Y-T

OLED55B7V-T

OLED65B7V-T

OLED55B7T-T

OLED65B7T-T

3. Release History

[03.60.09]

1. respond to 2017 HDR standard (HDR10 / HLG)

2. Work around M16+ Dolby HDR and handle scenario restriction issue

3. respond to DA Full feature (OLED Model)

4. additional response to 2017 CP Hot Key requirement

5. improving CRP performance(adding Reset feature by In-Stop )

[03.60.15]

1. To improve T8 store stream equipment issue.

[04.70.06]

For 2017 OLED TVs (W7, G7, E7, C7, B7)

1. Support TrueHD audio format through HDMI

2. Technicolor Expert mode

For 2017 Super UHD 4K TVs (SJ)

1. Technicolor Expert mode

For 2017 Ultra HD 4K TVs (UJ)

1. Add an Apply to all input feature in Color Management Setting

2. Improving HDD detection speed

3. Add function for maintaining compatibility of remote controller

[04.70.71]

1. To improve No Picture for Special condition

[05.80.04]

1. Improvement regarding Netflix usability have been applied.

2. Addition of satellite channels and feature updates in certain countries. (Russia/CIS country)

3. IPv6 connection feature on/off can be selected from Network/Wired Connection settings.

4. also, minor bugs are fixed.

[05.80.10]

1. To improve that the subtitle is not displayed when HbbTV app in on.

[05.80.15]

1. To improve Intermittent no audio issue during watching LiveTV.

[05.80.25]

1. To Improve color issues at HDMI 2160p 50Hz input

[05.80.35]

1. Security Update.

[05.80.45]

1. To improve SUNNXT App audio quality issues.

[05.80.55]

1. Add HEVC logo to user guide

2. fix unknown device toast pop-up issue by Galvanic Corrosion

[06.00.05]

1. Software update contains minor bug fix

[06.00.20]

1. Fixing minor bugs in software

[06.00.25]

1. Fixing minor bugs in software

[06.00.30]

1. Fixing minor bugs in software

[06.10.30]

1. Series of security vulnerabilites patched in relation to below two categories

   - Privilege escalation

   - Force firmware downgrade

2. The voice recognition performance has been improved.

Find Software & Drivers

Still not solved?

Locate Repair Center

Call
Customer Feedback
Recently Viewed

There is no
recent product.

/

LG Support
At LG, we create innovative, stylish, state-of-the-art products and back them up with LG Customer Service and Support designed to make life good. Whether you need owner’s manuals, parts and accessories, or warranty information, you’ll find LG Technical Support and everything else you need in just a few clicks away. If you want to speak with someone, LG NP Support has courteous, respectful and knowledgeable individuals that can assist you with all technical support and service issues.

OLED65C7T.ATC

Help Library

Contact