Skip to Contents

PH1

Help Library

Topic

  • Document Contents
    Troubleshooting
    Can I connect it to other speaker?
    Causes and Symptoms------------------- * I want to connect other speaker.When using other speaker, make sure that it has the same output and impedance ifyou want to have good sound quality.If not matched, then distorted sound could be gener...
  • Document Contents
    Troubleshooting
    (Video Clips)How to connect Bluetooth for WK7_WK9
    Dear Sir/Madam,Pls kindly check w/ the attached video clips for WK7 & WK9, and uploadto your local lg.com website for customers.
  • Document Contents
    Troubleshooting
    [LG TONE Free] Media playback is intermittently interrupted while using Multi-Point
    Multi-Point & Multi-Pairing function * This function allows LG TONE Free to connect with multiple devices. * A Bluetooth connection can be established with two devices simultaneously, and up to five wireless earphones can be registered on t...
  • Document Contents
    Troubleshooting
    [LG TONE Free] The wireless charging is not working.
    Causes and Symptoms------------------- * The wireless charging is not working.Try this--------If wireless charging is not working, please check the following list.1. Check the model name.HBS-TFN6 and HBS-TFN7 support wireless charging.HBS-T...
  • Document Contents
    Operation
    I see LOCKED on the display window
    Symptom ’LOCKED’ will appear on the display. How to fixUnder DVD/CD mode, while the power is off, if you push STOP button (“■”) for 5sec, it will show ‘UNLOCKED’ on the display. If you turn it on again, it will beunlocked and you can use it...
  • Document Contents
    Troubleshooting
    [LG TONE Free] The volume of my earbuds decreases when I put them in the case and re-connect
    At a glance-----------The TONE Free models released in 2022 include a function that protects a user’shearing by lowering the volume when it is re-connected.If the volume is less than 85dB, it keeps the volume. If it is higher than 85dB,the ...
See more

Contact

Telephone
Email
Customer Feedback
LG Support
At LG, we create innovative, stylish, state-of-the-art products and back them up with LG Customer Service and Support designed to make life good. Whether you need owner’s manuals, parts and accessories, or warranty information, you’ll find LG Technical Support and everything else you need in just a few clicks away. If you want to speak with someone, LG NP Support has courteous, respectful and knowledgeable individuals that can assist you with all technical support and service issues.