S3NQ09JA3BD

Support Home

Help Library

Operation
[ThinQ] (iOS) “Incorrect password for network LGE_AC_~~~” error pop-up appears when registering an air conditioner.

How to Use LG ThinQ■ An error pop-up saying Wi-Fi password is incorrect - Under “Enter Password“ page, do you see a pop-up that says Incorrect passwordfor network “LG_AC_XXXX”? 1)Agent: To enter a password, repeat the last 4 characters of ...
Operation
[ThinQ] Unable to register air conditioner in ThinQ app.

How to Use LG ThinQ■ When registering AC on ThinQ app, the screen stops at “Connect Product” step 11. On which screen are you experiencing the registration failure problem? * Customer: The screen freezes at “Connect Product” step 1.1)Unplu...
Troubleshooting
[LG Air Conditioner Error Code] Co appears on the display. The product does not turn off

The auto drying function may not run, and the product may turns off if operationof the product finishes in the stopping reservation, or the sleeping reservationcompletion mode.Auto drying functionThe auto drying function starts when stoppin...
Troubleshooting
[LG Air Conditioner Error Code] The display shows F1, F3 and F5

On the air conditioner display window, F1, F3 or F5 indicates the fan speed ofthe wall mounted air conditioner.After showing it on the product display for 5 seconds, it will return to theprevious display status.Display on remote control scr...
Troubleshooting
Why does my air conditioner smell like must when it starts blowing?

Why does my air conditioner smell like must when it starts blowing? Symptom My air conditioner smells musty when it starts blowing. Cause 1. As you find foul odor occurs when a wet laundry is leftunattended for a long period of time, bad sm...
Repair
[LG Air Conditioner Heating] Cannot select heating.

Try this--------Check if the model that you use is intended for both heating and cooling.Check if the remote controller is the one provided when you purchased the model.→ It is possible to set the power supply or cooling mode, even in case ...

LG Support
At LG, we create innovative, stylish, state-of-the-art products and back them up with LG Customer Service and Support designed to make life good. Whether you need owner’s manuals, parts and accessories, or warranty information, you’ll find LG Technical Support and everything else you need in just a few clicks away. If you want to speak with someone, LG NP Support has courteous, respectful and knowledgeable individuals that can assist you with all technical support and service issues.

S3NQ09JA3BD

Help Library

Contact