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How To Find My LG Model and Serial Number

At a Glance-----------LG makes it easy to find your product's serial number and model number. Forassistance in locating your product's information choose your LG product fromthe categories below.Select Your ProductThis guide was created for...
Troubleshooting
[LG Air Conditioner] How to Connect and Register Devices to LG ThinQ App
Troubleshooting
[LG Air Conditioner] How to read error codes

LG air conditioner error codes differ depending on the model. For wall-mountedunits, check the LED on the remote, while stand-type models display them on thepanel or LED.See the examples and instructions for reading the codes.How to Check f...
Troubleshooting
[LG Air Conditioner] Why is water dripping or condensation forming on the air conditioner?

Stand-type Wall-mounted Ceiling-mounted Outdoor unit Window-type Portable1. Water droplets around the vent or pipesWhen you use the cooling mode, you may notice some condensation.This happens when the cool air from your AC meets the warm ai...
Troubleshooting
[LG Air Conditioner Function] Why is the humidity not dropping in Dehumidification mode?

At a glance-----------The air conditioner pulls in warm, moist air and moves it across a cold indoorheat exchanger. As the air passes over the heat exchanger, it cools, andmoisture in the air changes into water droplets on the heat exchange...
Troubleshooting
[LG air conditioner power] The air conditioner does not turn on immediately

Causes and Symptoms------------------- * The automatic drying function operates.Auto drying functionWhen you stop the cooling or dehumidification operations, the drying functionwill begin automatically.When the automatic drying function beg...

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