To properly experience our LG.com website, you will need to use an alternate browser or upgrade to a newer version of internet Explorer (IE10 or greater).
LG.com utilizes responsive design to provide a convenient experience that conforms to your devices screen size. In order to get the best possible experience from our website, please follow below instructions.
If you're using Internet Explorer 9 or earlier, you will need to use an alternate browser such as Firefox or Chrome or upgrade to a newer version of internet Explorer (IE10 or greater).
These cookies are used to provide you with convenient functions, such as product reviews and product video playback, during your web browsing, they also enable interaction with social media accounts.
These cookies allow our website to keep improving functions through website traffic analysis and to suggest personalized content for you.
These cookies enable us to show you ads and other content that we think is most attuned to your interests and digital behavior.
This function is disables on your cookie management.
Refer to the detailed Warranty Policy delivered in your product packaging.
If you need Repair Service, submit an online Contact Us. Please have the Serial number of your product and proof of purchase ready. Out-of-warranty service fees may apply for diagnosis, parts, and labor.
Causes and Symptoms------------------- * How can I reset the sound bar? * The button does not work when I try to use the sound bar. * There is no voice from the sound bar.Try this--------This is how to avoid the problem by resetting the sou...
Causes and Symptoms------------------- * I want to change the language for the voice from the sound bar.Try this--------How to change the voice language for the sound bar➔ Switch the smartphone language to a desired language in your Google ...
Try this--------LG Electronics Sound Bar - How to install the rear speaker and the [LG wi-fiSpeaker] appConnect the speaker cable to the main body of the rear wi-fi receiver and therear speaker.Connect the black stripe cable to the [-] term...
Sound doesn't come out of the woofer speaker (a model after 2014)Symptom Sound bar produces sound but woofer doesn’t. To set the woofer to produce sound. How to fix 1) Press volume down button of remote control and make it “VOL MIN”. Press ...
I can't connect to wireless networkSymptom Wireless network connectionThings to check Home Theater is embedded with wireless receiver that supportsboth the IEEE 802.11n(5GHZ and 2.4GHz bandwidth) and the 802.11a/b/gspecification.For optimal...
Try this--------Making an HDMI cable connection to watch TV1. Using the HDMI cable, connect the HDMI ▶ TV (eARC / ARC) port on the back ofthe sound bar to the HDMI IN (ARC) port of TV.2. Until the status window says ‘OPT/HDMI ARC’, repeated...
LG Support At LG, we create innovative, stylish, state-of-the-art products and back them up with LG Customer Service and Support designed to make life good. Whether you need owner’s manuals, parts and accessories, or warranty information, you’ll find LG Technical Support and everything else you need in just a few clicks away. If you want to speak with someone, LG NP Support has courteous, respectful and knowledgeable individuals that can assist you with all technical support and service issues.