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Troubleshooting
[VIDEO] Connecting Sound Bar via HDMI ARC (auto return channel)
Repair
[LG Soundbar] Soundbar won’t turn on
Repair
[LG Soundbar] Bluetooth connectivity and sound dropouts

Check if your soundbar loses sound after establishing a Bluetooth connectionwith your device. * When using the soundbar with a Bluetooth connection, frequency interference from wireless devices such as routers may cause sound interruptions....
Troubleshooting
[LG Sound Bar] No Sound When Connected to TV

If there’s no sound coming from your sound bar even though it’s connected toyour TV, first check that your sound bar, TV, and set-top box are not muted andthat the volume is turned up.If the volume settings are correct, check the cables (HD...
Troubleshooting
[LG Sound Suite] What Is Dolby Atmos FlexConnect?

LG Sound Suite lets you connect your LG TV or soundbar to wireless speakersusing Dolby Atmos FlexConnect, without complicated cables.Built-in microphones automatically detect each speaker's position and fine-tunethe audio for your space, de...
Troubleshooting
USB peripheral not recognized

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Manuals & Documents

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USER GUIDE

English

08/24/2018 1,257K
Owner’s Manual

English

07/20/2018 6,820K

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Software & Drivers

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LG Support
At LG, we create innovative, stylish, state-of-the-art products and back them up with LG Customer Service and Support designed to make life good. Whether you need owner’s manuals, parts and accessories, or warranty information, you’ll find LG Technical Support and everything else you need in just a few clicks away. If you want to speak with someone, LG NP Support has courteous, respectful and knowledgeable individuals that can assist you with all technical support and service issues.