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    Forgot your password?
    Forgot your password?SymptomYou can set/reset the password. Initial passwordis “0000” and user can change it. ※ If youforgot your password, you can initialize it only through customer service.Carefully set your password. ※ Things to check L...
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    What kind of product are you using?
    What kind of product are you using?SymptomAll the electronics generate heat due to circuit operation and the way theyoperate may vary.- LCD TVIt lights through lamp. It controls the volume of light permeation to implementcolor. When heat fr...
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    Operarea
    Do you want to register your favorite channel?
    Do you want to register your favorite channel?Symptom Register your favorite channel in the favorite channel list and switch channeleasily.※ Not available for set-top box channel. How to fix Non-Smart TVTV before 2011Smart TV 2012~2013 [Sma...
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    If you push power button on the product, do you see
    If you push power button on the product, do you see "Key Locked" on the screen?SymptomIf Key Lock is On, you can’t operate TV with buttons on TV.※ Only power button works.How to fixYou can turn on/off Key Lock with remote control as below.M...
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    Have you checked Picture Mode(Power Saving Mode) setting?
    Have you checked Picture Mode(Power Saving Mode) setting?Symptom If the screen is dim even without adjusting brightness, definition, color, andcolor density, it may be set as Power Saving Mode or the Picture Mode is set asEco. How to fix No...
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    Do you have sound but no picture?
    Do you have sound but no picture?SymptomFor OLED, LED, LCD, PDP products, it takes time to display an image.How to fixCheck if the LG logo appears on the screen when you turn it on.If you are using set-top box, check if it is turned on.※ Fo...
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