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BD370

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    I can't tap the touch pad of the product
    I can't tap the touch pad of the productSymptomIf the touch pad button on the product doesn’t workHow to fixIf you are wearing gloves or using some tools, it will not recognize your“touch”.
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    The music doesn’t flow well and the sound skips
    The music doesn’t flow well and the sound skipsSymptomThe music doesn’t flow well and the sound skips.How to fix- If other discs has no trouble, there may be scratches on that particular CD.- If there is same symptom for other discs, try to...
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    Remote control doesn't work
    Remote control doesn't workSymptomRemote control doesn’t work.Things to checkIts battery may run out or it may be damaged by the fluid. Replace it with thenew one.How to fixCheck the +,- position of the battery and if the contact part is ru...
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    Unstable network connection
    How to fix① Check the location and condition of AP router. - Put theproduct near or in the same space with router.② WI-FI signal barweakens → If there are 5 WI-FI signal bars, there is no problem. But ifthere are 3 and below, it implies un...
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    No Korean caption/subtitle
    No Korean caption/subtitleSymptomNo caption/subtitle How to fixPress the SUB button and select the language as you play the disc.※ For some disc, there may be no subtitle.Remote control button (It may differ by model.)
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    Simple Link doesn't seem to work
    Simple Link doesn't seem to workSymptomSimple Link doesn’t workThings to check Check if TV and Home Theatre supports Simple Link. Check if the connected HDMI cable supports Simple Link. Set the Simple Link ON for TV.
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