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No sound

  • Others
  • Others
  • Troubleshooting
  • TVs
  • Last Updated 28/06/2016

No sound



When there is no sound, please check if :


1. the sound volume is “0”;

2. it is “Mute” mode;

3. the speaker is “off”.


※ Having the sound setting normal, if you still don’t hear any sound, check the volume of set-top box whether it is set “0” or “Mute”.

How to fix

To check the TV speaker setting

[Setting Menu] [Setting] [Audio] [Select speaker] [TV Speaker]

Smart TV ‘12~’13

[Smart] or [Setting Menu] [Setting] [Sound] [Select Sound Out Speaker] [TV Speaker]

[Home] or [Settings Menu] [SETTINGS] [ADVANCED SETTINGS] [SOUND] [SOUND OUT] [TV Speaker]

-Sound Test

Smart TV ‘12~’13

[Smart] or [Setting Menu] [Support] [Sound Test]

[Home] or [Settings Menu] [SETTINGS] [ADVANCED SETTINGS] [SOUND] [Sound Test]


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