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[LG TV] How to run Pixel Clean and Pixel Refresher

Troubleshooting

What is Pixel Cleaning?

  • This is a feature unique to OLED TVs that compensates for problems on the screen that can occur if the TV is left on for a long period of time.
  • To help you watch TV at optimal quality, your OLED TV will perform this function on its own when the TV is turned off after a certain amount of time and when you turn it off with the remote control.
  • If something is wrong with the screen, you can manually trigger this feature with the remote control.

This content is about triggering the feature through the TV menu settings if something is wrong with the screen.

Try this

How to run Pixel Clean, Pixel Refresher

[2024, 23 ,22] webOS24, 23, 22 Settings[ Setting button ] button on the remote control → [All Settings All settings button ] → [General] → [OLED Care] → [OLED Panel Care] → [Pixel Cleaning]
[2021] webOS6.0 Settings[ Setting button ] button on the remote control → [All Settings All settings button ] → [Support] → [OLED Care] → [OLED Panel Care] → [Pixel Cleaning]
[2020] webOS5.0 Press the Settings[ Setting button ] button on the remote control → [All Settings All settings button ] → [Picture] → [OLED Screen Saver ] → [Pixel Refresher]
[2019] webOS4.5 Press the Settings[ Setting button ] button on the remote control → [All Settings All settings button ] → [Picture] → [Additional Settings] → [OLED Panel Settings] → [Pixel Refresher]
[2018, 17, 16] webOS4.0, 3.5, 3.0 Settings[ Setting button ] button on the remote control → [All settings All settings button ] → [Picture] → [OLED panel settings] → [Pixel refresh or Clear Panel Noise]


2024 webOS24

Settings[ Setting button ] button on the remote control → [All Settings All settings button ] → [General] → [OLED Care] → [OLED Panel Care] → [Pixel Cleaning]

- Press the [Setup] button on your remote control and select Global Settings from the menu that appears.

Press the [Setup] button on your remote control and select Global Settings from the menu that appears.

- Select [General] from the menu that appears.

Select [General] from the menu that appears

- Select [OLED Care] from the general menu on the right.

Select [OLED Care] from the general menu on the right

- Select [OLED Panel Care].

Select [OLED Panel Care]

- Select [Pixel Cleaning].

Select [Pixel Cleaning]

- Select when you want to start the [Pixel Cleaning] feature.

Select when you want to start the [Pixel Cleaning] feature

- Select [Start now] and a prompt will appear on the screen, select [Yes] using the remote control to start pixel cleaning.

Select [Start now] and a prompt will appear on the screen, select [Yes] using the remote control to start pixel cleaning
Press the Yes button to start pixel cleaning
Note
Pixel cleaning function will not be executed if you unplug the power cord or turn off the power strip switch when shutting down the TV.

This guide was created for all models, so the images or content may be different from your product.

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