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BD370

Baza de date pentru ajutor

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    I can't tap the touch pad of the product
    I can't tap the touch pad of the productSymptomIf the touch pad button on the product doesn’t workHow to fixIf you are wearing gloves or using some tools, it will not recognize your“touch”.
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    No Korean caption/subtitle
    No Korean caption/subtitleSymptomNo caption/subtitle How to fixPress the SUB button and select the language as you play the disc.※ For some disc, there may be no subtitle.Remote control button (It may differ by model.)
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    The music doesn’t flow well and the sound skips
    The music doesn’t flow well and the sound skipsSymptomThe music doesn’t flow well and the sound skips.How to fix- If other discs has no trouble, there may be scratches on that particular CD.- If there is same symptom for other discs, try to...
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    Unstable network connection
    How to fix① Check the location and condition of AP router. - Put theproduct near or in the same space with router.② WI-FI signal barweakens → If there are 5 WI-FI signal bars, there is no problem. But ifthere are 3 and below, it implies un...
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    Remote control doesn't work
    Remote control doesn't workSymptomRemote control doesn’t work.Things to checkIts battery may run out or it may be damaged by the fluid. Replace it with thenew one.How to fixCheck the +,- position of the battery and if the contact part is ru...
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    I can't turn it on
    I can't turn it onSymptomYou can’t turn on the power. Things to check1. Try to connect the power cable again. Check the outlet on the wall.2. Press EJECT button on the product and check if the door opens.※ If there is a problem with full di...
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