To properly experience our LG.com website, you will need to use an alternate browser or upgrade to a newer version of internet Explorer (IE9 or greater).

The LG.com website utilizes responsive design to provide convenient experience that conforms to your devices screen size. In order to get the best possible experience our LG.COM website please follow below instructions.

If you’re using Internet Explorer 8 or earlier, you will need to use an alternate browser such as Firefox or Chrome or upgrade to a newer version of internet Explorer (IE9 or greater).

If you’re using Internet Explorer 9 and higher, turn off your Internet Explorer browser’s “Compatibility View settings” by following steps below:

  • Right click at the top of your browser and make sure the “Menu Bar” option is selected
  • Select “Tools” from the menu bar and then select “Compatibility View settings”
  • In the pop-up menu uncheck all three boxes and click “Close”
  • Your browser window will automatically refresh and you’ll be ready to go
Skip to Contents Skip to Accessibility Help

Front Load Washer / Dryer Combo

  • WM3997HWA

  • White

Key Features

  • TrueBalance™ Anti Vibration System
  • Direct Drive Motor, 10 Year Warranty
  • Ultra Large 4.3 cu.ft. Capacity
  • Ventless Condensing Drying System

Laundry At the Speed of Life

LG's enhanced TurboWash® technology. Powerful high-pressure nozzles save 20 minutes per load, cutting wash time by half—without shortcutting cleaning performance, even on larger loads. That's not just laundry done fast—it's laundry at the speed of life.

More free time

More free time

Towers of towels, piles of sweatshirts, and a mountain of jeans? Go for it. The ultra large capacity (4.3 cu.ft.) tub lets you do more laundry in fewer loads. That’s time saved and sore backs avoided.

Experience Steam Cleaning

There's no clean like a steam clean. Our Steam™ technology gently but powerfully penetrates fabrics to virtually eliminate dirt, odors and wrinkles.

Count on it

When you buy a washer, you want something reliable that you can count on. Because the Direct Drive Motor uses fewer moving parts and operates more efficiently, LG confidently backs the motor with a 10-year warranty.

The hottest thing in cold clean

Using the cold cycle on your washer doesn’t have to mean compromising. ColdWash™ technology uses cold water and enhanced washing motions to penetrate deep into fabrics, giving you cold water savings with warm water performance.

All the right moves

All the right moves

Get your clothes clean and experience a smarter way to wash with our innovative 6Motion™ technology. Each wash cycle combines up to 6 different wash motions to provide a revolutionary cleaning experience.

SUMMARY
Design Style Front Loader / Front Control
Type of Display LED
Dimensions (WxHxD) 27” x 38 11/16” x 29 3/4”
Capacity (cu.ft.) DOE 4.3
Drying System Ventless Condensing
Color White
Number of Wash Programs 14
Number of Dry Programs 5
Number of Wash/Rinse Temps 5
Dial-A-Cycle™ Yes
Easy Loading Tilt Tub Yes
Delay Wash Yes
Spin Speed (Max) 1300 RPM
Limited Warranty 1 Year Parts and Labor, 10 Years Motor, Lifetime on Drum
SIZE AND WEIGHT
Width 27"
Height 38 11/16"
Depth 29 3/4"
Depth with Door Open 51"
Weight (Product) 211 lbs.
Weight (Shipping) 225.8 lbs
PROGRAMS
Wash Programs Cotton/Normal, Bulky/Large, Perm .Press, Delicates, Hand Wash/Wool, Speed Wash, Tub Clean, Sanitary, Allergiene™, Heavy Duty, Bright Whites™, Towels, Drain+Spin, Small Load
Dry Programs: Manual Times Dry 30, 60, 90, 120 mins
Dry Programs: Sensor Dry More Dry, Normal Dry, Damp Dry, Low Temp Dry
Wash/Rinse Temps Extra Hot, Hot, Warm, Cold, Tap Cold (All Cold Rinses)
No. of Soil Level 5
Options Prewash, Rinse+Spin, Delay Wash (up to 19 hours), Extra Rinse, Child Lock, ColdWash™, FreshCare™, Steam, TurboWash™, Custom Program, Drum Light
No. of Water Levels Auto-adjusts to load size
FABRIC CARE FEATURES
SenseClean™ System Yes
Sensor Dry Yes
CONVENIENCE FEATURES
LoDecibel™ Quiet Operation Yes
Tray Dispenser 4 --Prewash, Main Wash (with liquid detergent cup), Bleach, Softener
End of Cycle Beeper Yes
Child Lock Yes
Tub Light White LED
TrueBalance™ Anti-Vibration System Yes
Auto Suds Removal Yes
Forced Drain System Yes
Status Indicator(s) Yes
Internal Water Heater Yes
Leveling Legs 4 Adjustable
MATERIALS AND FINISHES
Drum NeveRust™ Stainless Steel
Cabinet Painted Steel
Control Panel Plastic
Top Plate Painted Metal
Transparent Door Glass Yes
Door Rim Chrome
MOTOR
Motor Type / Motor Speed Direct Drive / Variable
Axis Horizontal
POWER SOURCE
Ratings UL Listed
CEE Tier Rating CEE Tier 1
Electrical Requirements / Type 120V, 12 Amps / Electric

What People Are Saying

Rated 5 out of 5 by from Wonderful machine Bought this and installed a week ago, after trying every combination and 6 hours drying time clothes wetter still wet. Before returning the machine saw on utube the guy adjusted the drain hose lower than where it comes out of the machine, we tried that and clothes come out perfectly dry in one cycle, couldn't be happier with the machine, lg customer service didn't recommend this. Love it now.
Date published: 2016-05-19
Rated 4 out of 5 by from Good as long as you know a few things The machine works great! There is a couple of things you need to know before it will work so well. One is that if you set it up per the instructions manual you will have a great washer, but not a good dryer. This is because of the drain set up. For the dryer to work effectively the drain has to be lower than where the hose comes out of the machine. I would recommend that unless you have a floor drain that you buy the pedestal or build a structure for the nachine to sit upon. The only other thing to know is that when the drying cycle is done and you open the door,n the clothes inside c will appear to be damp.This is because of the way the ventless dryer works. Once you remove the clothes and shake them out, you will find that they are perfectly dry. Hope this helps.
Date published: 2016-05-15
Rated 1 out of 5 by from Poor functionality, clothes smell like rubber, pai What I do not like about this machine: 1. You cannot add dry time if you find you need it when wash / dry is done. 2. Shakes violently even though it's perfectly level. 3. The large tub is worthless because you can only use half of it if you want to dry clothes. 4. You have to clean around the entire circumference and dig in to all the grooves afer every single use. 5. You have to clean water inlet filters - this is a real pain. 6. You have to clean the drain pump filter - this is lame. 7. Some cycle settings don't allow drying at all. 8. Cheap plastic door. 9. Clothes smell like rubber.
Date published: 2016-05-11
Rated 5 out of 5 by from Happy, Happy, Happy! I read many helpful reviews (thank you to all for your time and effort in sharing) before buying this unit and moved forward with some trepidation, but have been thrilled with the WM3997HWA (Large unit). I have used it for several months prior to reviewing. Love it!!! It is a perfect solution for my space challenges..and I can't see ever going back to standard W/D units after experiencing this improved one-step process. No vent required! Freed up much needed space. Granted it is different, but I have no issues with drying.. towels, bath rugs, sheets (large unit seems to address the wrinkling issues people have with the smaller unit), jeans, etc. You do have to experiment with settings, but I have found favorites (such as low heat drying) that work really well for me. The only issue that may need to be considered is that occasionally I've noticed some leakage after I clean the filter and replace the drain plug). I have a brick floor so, it is not worry for me, but may be for someone with wood/etc. It is probably a user error...I haven't called LG to inquire. Greatly modernized and improved system....and cleans extremely well! I'd like to see the price come down and a longer warranty period...but otherwise it is near perfection!
Date published: 2016-04-01
Rated 5 out of 5 by from simplicity, space saving, efficient & quiet In the past I was a major appliance service tech. and by that fact a very discriminating appliance purchaser. After using my new LG I am quite impressed. It's controls are easy to understand and easy to use along with energy and space efficient. I have heard they could take a very long time to dry, but I haven't found that to be the case at all but I didn't overload either. Even if wash/dry times were a bit longer that wouldn't be a problem especially if you put it in perspective. If I go down stairs and throw a load in my old set, it may take 45 plus minutes to wash, then I may go back down in 3-4 hours after I remember, and put them in the dryer for 30-50 minutes, then maybe if I think about it, will take them out in another couple hours or even the next morning, making the conventional laundry pair wash/dry cycle pretty long by comparison .
Date published: 2016-04-01
Rated 5 out of 5 by from Better than I expected! I bought this machine a few weeks ago. I read a lot of reviews, both good and bad, and decided to give it a try.In the past I had to go outside, off my deck and down cement stairs to access my washer and dryer in the basement. I have done that for 30 years in rain, snow and 100+ weather. After the sump pump went out and basement flooded I decided to move the washer and have it connected to the sewer on the other side of the basement. Problem was it would need to be raised up to connect to the sewer line. Once raised, it would be hard to access the top loading washer. So I started shopping front loaders. Well they looked so nice I didn't want it in the basement! I looked around my house and decided I wanted to move the laundry up. Water lines and a drain were a given that I would need. Running a gas line and having a vent for the dryer was a problem as the walls are lathe and plaster and outside is brick. Then I saw this machine! No gas line needed and no vent! It made a lot more sense than a stacked unit because the only area where I could put it is my home office which is roughly 7' X 10'. The machine is nice and quiet. I can be on the computer working right next to it and noise is not an issue. I do set the spin speed on high or extra high for most loads, and the dryer function to more. That seems to do a pretty good job over all.There was one time I threw in a towel with my jeans and that load was the only one that didn't dry as well. All towels on the towel setting come out fine! I did buy a folding drying rack and have used that for heavy items like thermal shirts and in no time at all they are ready to put away! Not an issue! All in all I love this machine! If you are thinking about buying one I would suggest reading a lot of reviews, go online and read the owners manual, and keep in mind the 4" space needed behind the machine for it to "breathe". Also pay attention to the height of the drain in relation to where the hose comes out of the back of the machine. When you turn the dial on the left side of the machine some of the default settings come on automatically, but in most cases those can be changed like water temp, spin speed, soil level and dry selection. Did I say I love this machine?
Date published: 2016-03-24
Rated 5 out of 5 by from Best Model Yet! I've owned these type all-in-one's from LG before but this one is greatly improved. I bought the largest capacity knowing that half a load would dry in a relatively normal time frame... with fabric softener, and extending the dry time 30 min... the clothes come out fantastic and I can't even tell the difference from a conventional dryer; and I live in Florida with more humidity... no issues! Its my most FAVORITE appliance I've ever owned :) ....... I just wish they made designer colors instead of just white.
Date published: 2016-03-23
Rated 3 out of 5 by from Doesn't work I bought this very expensive machine a week ago and it does not dry my clothes. They don't just come out damp as some reviewers state, but wet. I have a drying rack to complete the process which kind of reminds me of the old days! I don't know if there is something I am doing wrong or if there is something wrong with the machine. I am thinking of calling Lowes to return the machine. It costs too much money to not be happy with it! I was so hoping this would work as I really need to have my washer/dryer on second floor, and I am limited in space.The concept is wonderful, but no good if it doesn't do the job.
Date published: 2016-03-10
  • 2016-05-24T13:46CST
  • bvseo_cps, prod_bvrr, vn_cps_3.2.1
  • cp_1, bvpage1
  • co_hasreviews, tv_0, tr_68
  • loc_en_US, sid_MD05111202, PRD, sort_mostRecent
  • clientName_LG
  • bvseo_sdk, java_sdk, bvseo-2.3.0.0
  • CLOUD, getReviews, 4ms
  • REVIEWS, PRODUCT

We're here to support you with our product.

View WM3997HWA Product Support

Contact us for any support inquiries.

ASK & ANSWER

Ask your questions. Share your answers.
Please first review the detailed product information and help guides in the Product Support section for this product prior to posting a question.

How to select dry only cycle 

Asked by: Evelyn s
Dry only cycles can be enabled by pressing the dry button on the control panel. For info on the drying cycle types please refer to page 26 of the owner's manual.
Answered by: NeilE
Date published: 2016-05-21

Can you give me a rough amount of water used for cycles. I'm installing in my rv and want to see what tank I will plumb it. 

Asked by: Tbishop
The LG 4.3 cu.ft. Ultra Large Capacity Front Load Washer / Dryer Combo, Model # WM3997HWA has a Water Factor of 3.7 which is a metric that has units: gallons/cycle/cubic feet. Its total weighted per-cycle water consumption will be about 15.9 gallons...^IFV
Answered by: LGJoel
Date published: 2016-05-03

Can you use detergent "Pods" placed directly in the drum;  or as the manual says only place detergent in the dispenser.

Asked by: jack99
We appreciate your interest in this washing machine. We do not recommend the use of Pods, or packaged detergents. The manufacturer recommends the use of a liquid or powdered High Efficiency (HE) detergent in the appropriate detergent cup in order for the unit to be able to dispense the detergent and other additives at the appropriate time during the wash cycle. It is recommended to only use additives labeled specifically for HE washing machines.
Answered by: NeilE
Date published: 2016-04-28

Does it REALLY ONLY come in White!?!? We would LOVE 2 have it in color!!!

Asked by: Kiki Kat
Regrettably, the LG Front Load Washer / Dryer Combo, Model # WM3997HWA is only available in white...^IFV
Answered by: LGJoel
Date published: 2016-04-30

How can I disable the music that is played every time a cycle is finished?

Asked by: nitrox
Our offices, in the United States, do not have product information for Canada. In order to obtain such information, it is recommended to check our subsidiary’s website, at http://www.lg.com/ca_en/index.jsp. You may also contact our Canada offices at 1-888-542-2623.
Answered by: NeilE
Date published: 2016-04-08

How can you dry only with this machine?

Asked by: JosephZ
We appreciate your interest in this machine. To select the dry only option, press the DRY button, select your cycle, and then press the START/PAUSE button. Instructions for the drying cycles are also on page 26 of the owners manual. A copy of the manual can be downloaded at http://www.lg.com/us/support-product/lg-WM3997HWA#manuals. If you need further assistance please contact our Customer Interactive Center at 800-243-0000.
Answered by: ShenaS
Date published: 2016-03-15

Where to you clean the lent?

Asked by: CVoss
We appreciate your interest in this washing machine. The trap designed to extract excessive lint is located behind the panel on the front lower left corner of the cabinet. Page 33 of the owner’s manual provides access instructions.
Answered by: NeilE
Date published: 2016-02-26

I bought this product over a year and now I'm going to use it for the first time and it will not start. What do I do? ( from Trinidad ). 

Asked by: Labe
Our offices, in the United States, do not have specific product information units released in Trinidad and Tobago. In order to obtain such information, it is recommended to check our subsidiary’s website, at http://www.lg.com/pa_en/support/contact-customer-support.
Answered by: NeilE
Date published: 2016-02-25
  • 2016-05-24T13:07CST
  • bvseo_cps, prod_bvqa, vn_cps_3.2.1
  • cp_1, bvpage1
  • co_hasquestionsanswers, tq_109
  • loc_en_US, sid_MD05111202, PRD, sort_recentAnswersFirst
  • clientName_LG
  • bvseo_sdk, java_sdk, bvseo-2.3.0.0
  • CLOUD, getContent, 4ms
  • QUESTIONS, PRODUCT