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Front Load Washer / Dryer Combo

  • WM3997HWA

  • White

Key Features

  • TrueBalance™ Anti Vibration System
  • Direct Drive Motor, 10 Year Warranty
  • Ultra Large 4.3 cu.ft. Capacity
  • Ventless Condensing Drying System

Laundry At the Speed of Life

LG's enhanced TurboWash® technology. Powerful high-pressure nozzles save 20 minutes per load, cutting wash time by half—without shortcutting cleaning performance, even on larger loads. That's not just laundry done fast—it's laundry at the speed of life.

More free time

More free time

Towers of towels, piles of sweatshirts, and a mountain of jeans? Go for it. The ultra large capacity (4.3 cu.ft.) tub lets you do more laundry in fewer loads. That’s time saved and sore backs avoided.

Experience Steam Cleaning

There's no clean like a steam clean. Our Steam™ technology gently but powerfully penetrates fabrics to virtually eliminate dirt, odors and wrinkles.

Count on it

When you buy a washer, you want something reliable that you can count on. Because the Direct Drive Motor uses fewer moving parts and operates more efficiently, LG confidently backs the motor with a 10-year warranty.

The hottest thing in cold clean

Using the cold cycle on your washer doesn’t have to mean compromising. ColdWash™ technology uses cold water and enhanced washing motions to penetrate deep into fabrics, giving you cold water savings with warm water performance.

All the right moves

All the right moves

Get your clothes clean and experience a smarter way to wash with our innovative 6Motion™ technology. Each wash cycle combines up to 6 different wash motions to provide a revolutionary cleaning experience.

SUMMARY
Design Style Front Loader / Front Control
Type of Display LED
Dimensions (WxHxD) 27” x 38 11/16” x 29 3/4”
Capacity (cu.ft.) DOE 4.3
Drying System Ventless Condensing
Color White
Number of Wash Programs 14
Number of Dry Programs 5
Number of Wash/Rinse Temps 5
Dial-A-Cycle™ Yes
Easy Loading Tilt Tub Yes
Delay Wash Yes
Spin Speed (Max) 1300 RPM
Limited Warranty 1 Year Parts and Labor, 10 Years Motor, Lifetime on Drum
SIZE AND WEIGHT
Width 27"
Height 38 11/16"
Depth 29 3/4"
Depth with Door Open 51"
Weight (Product) 211 lbs.
Weight (Shipping) 225.8 lbs
PROGRAMS
Wash Programs Cotton/Normal, Bulky/Large, Perm .Press, Delicates, Hand Wash/Wool, Speed Wash, Tub Clean, Sanitary, Allergiene™, Heavy Duty, Bright Whites™, Towels, Drain+Spin, Small Load
Dry Programs: Manual Times Dry 30, 60, 90, 120 mins
Dry Programs: Sensor Dry More Dry, Normal Dry, Damp Dry, Low Temp Dry
Wash/Rinse Temps Extra Hot, Hot, Warm, Cold, Tap Cold (All Cold Rinses)
No. of Soil Level 5
Options Prewash, Rinse+Spin, Delay Wash (up to 19 hours), Extra Rinse, Child Lock, ColdWash™, FreshCare™, Steam, TurboWash™, Custom Program, Drum Light
No. of Water Levels Auto-adjusts to load size
FABRIC CARE FEATURES
SenseClean™ System Yes
Sensor Dry Yes
CONVENIENCE FEATURES
LoDecibel™ Quiet Operation Yes
Tray Dispenser 4 --Prewash, Main Wash (with liquid detergent cup), Bleach, Softener
End of Cycle Beeper Yes
Child Lock Yes
Tub Light White LED
TrueBalance™ Anti-Vibration System Yes
Auto Suds Removal Yes
Forced Drain System Yes
Status Indicator(s) Yes
Internal Water Heater Yes
Leveling Legs 4 Adjustable
MATERIALS AND FINISHES
Drum NeveRust™ Stainless Steel
Cabinet Painted Steel
Control Panel Plastic
Top Plate Painted Metal
Transparent Door Glass Yes
Door Rim Chrome
MOTOR
Motor Type / Motor Speed Direct Drive / Variable
Axis Horizontal
POWER SOURCE
Ratings UL Listed
CEE Tier Rating CEE Tier 1
Electrical Requirements / Type 120V, 12 Amps / Electric

What People Are Saying

Rated 1 out of 5 by from Terrible product Leaks from the front, back, and somewhere underneath. The dryer is only light duty. It will never dry towels, yes, you can dry all day long and towels will be dripping wet.
Date published: 2016-06-20
Rated 5 out of 5 by from I absolutely love this machine!!!! After moving into a small house with no washer/dryer hooks up I took a chance and purchased this machine. I bought wheels for it so I hook it to the kitchen sink.I have had it for 7 months and have had no problems at all. Our clothes come out perfect. I read a lot of the reviews about how clothes come out wet and wrinkled and I found if the clothes are the same type of fabric it works well. I have put a load of 8 bath sheets and they will come out dry but if a silky Tee gets mixed in it will come out damp. I can do an average load in about 3 hours.I have also used it for heavy queen sized blankets and it works fine. I am one happy camper!!!:)
Date published: 2016-06-17
Rated 5 out of 5 by from Lower the drain or raise the w/d! BEST EVER I have used Machines like this while visiting Europe. I always wanted one for my home in the states. However, they weren't available years ago. Now I have one and love it. At first, yes,my clothes and towels were damp. I read reviews,watched you tube videos, and did more research to figure out how to solve the issue. A friend stopped by with his drill and tapped into the drain. We lowered the drain tube from the washer to about 10 inches from the ground. Now.... Everything is dry and I feel as if the machine isn't working as hard to expel all of the water before entering the dry cycle. I have always hung the majority of my clothes so items not being totally dry was not a huge issue. But, I do like my towels 100% dry - especially living in humid Florida. I hope you can see how we made this work via the pics.
Date published: 2016-06-16
Rated 1 out of 5 by from Poor drying results This is a unit that was purchased and installed by my apartment building. It is the WORST machine I have ever used. As another reviewer stated, it leaves a rubber odor on your clothes, lint is impossible to clean out since there is no trap, and it simply doesn't dry the clothes. From reading about it, I have concluded that my unit doesn't sit high enough to drain the water properly, causing the drying results to be abysmal. Unfortunately, since I did not design the water hookup in the apartment, nor did I install this unit, the only way to remedy the height would be to build a 4 foot platform for it to sit on. Impractical and not going to happen in a rented place. So I will just have to air-dry all my clothes. Not only does it not dry clothes, you have to micro-sort your clothes into color, fabric, and a multitiude of other categories to get "optimal" performance out of it. Doing twice the amount of loads and running the dryer all day doesn't seem very energy efficient to me.
Date published: 2016-06-07
Rated 1 out of 5 by from Horrendous We received this machine after buying a new house. This vents too much hot air that stinks like burning, my clothes never smell fresh, the cycles are 3-6 hours long, the clothes come out faded and wrinkly, and clothes comes out wet. Literally the worst machine you could buy.
Date published: 2016-06-06
Rated 5 out of 5 by from Real workhourse If you understand what you have bought, this unit will provide years of good use. We have had ours for at least ten years and love it. We had a laundry in the basement and were regularly leaving wet clothes in it for a few hours after it finished. With this full service unit we don't have that problem. Yes, an average load takes about three hours but it is start and forget until done. If you are not there to get clothes out when done, it does an excellent job of keeping them wrinkle free. Going out for the day (work?), set the time delay so it starts later. Your clothes will be ready when you get home. Concerning the clothes not being quite dry, this is a valid point. Blankets require longer times. Sheets generally are dry after being shaken out. Shirts appreciate that last bit of moisture to be wrinkle free. We have enjoyed it. If you have a large family and are constantly doing loads, you'll likely not be happy with this. But, for a couple or small family or for a second laundry upstairs, this unit is great.
Date published: 2016-06-05
Rated 5 out of 5 by from Wonderful machine Bought this and installed a week ago, after trying every combination and 6 hours drying time clothes wetter still wet. Before returning the machine saw on utube the guy adjusted the drain hose lower than where it comes out of the machine, we tried that and clothes come out perfectly dry in one cycle, couldn't be happier with the machine, lg customer service didn't recommend this. Love it now.
Date published: 2016-05-19
Rated 4 out of 5 by from Good as long as you know a few things The machine works great! There is a couple of things you need to know before it will work so well. One is that if you set it up per the instructions manual you will have a great washer, but not a good dryer. This is because of the drain set up. For the dryer to work effectively the drain has to be lower than where the hose comes out of the machine. I would recommend that unless you have a floor drain that you buy the pedestal or build a structure for the nachine to sit upon. The only other thing to know is that when the drying cycle is done and you open the door,n the clothes inside c will appear to be damp.This is because of the way the ventless dryer works. Once you remove the clothes and shake them out, you will find that they are perfectly dry. Hope this helps.
Date published: 2016-05-15
  • 2016-06-24T12:14CST
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View WM3997HWA Product Support

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Please first review the detailed product information and help guides in the Product Support section for this product prior to posting a question.

Washer dryer combo will not lock worked last cycle went to do another load and won't lock 

Asked by: Mathews
We regret the trouble you have experienced with this washer/dryer combination unit. The failure of the door to latch will typically result from either something obstructing the latch, the latch already being tripped or the door not being fully closed. If this does not resolve the matter, then please contact our Customer Interactive Center at 800-243-0000.
Answered by: NeilE
Date published: 2016-06-14

How to select dry only cycle 

Asked by: Evelyn s
Dry only cycles can be enabled by pressing the dry button on the control panel. For info on the drying cycle types please refer to page 26 of the owner's manual.
Answered by: NeilE
Date published: 2016-05-21

Can you give me a rough amount of water used for cycles. I'm installing in my rv and want to see what tank I will plumb it. 

Asked by: Tbishop
The LG 4.3 cu.ft. Ultra Large Capacity Front Load Washer / Dryer Combo, Model # WM3997HWA has a Water Factor of 3.7 which is a metric that has units: gallons/cycle/cubic feet. Its total weighted per-cycle water consumption will be about 15.9 gallons...^IFV
Answered by: LGJoel
Date published: 2016-05-03

Can you use detergent "Pods" placed directly in the drum;  or as the manual says only place detergent in the dispenser.

Asked by: jack99
We appreciate your interest in this washing machine. We do not recommend the use of Pods, or packaged detergents. The manufacturer recommends the use of a liquid or powdered High Efficiency (HE) detergent in the appropriate detergent cup in order for the unit to be able to dispense the detergent and other additives at the appropriate time during the wash cycle. It is recommended to only use additives labeled specifically for HE washing machines.
Answered by: NeilE
Date published: 2016-04-28

Does it REALLY ONLY come in White!?!? We would LOVE 2 have it in color!!!

Asked by: Kiki Kat
Regrettably, the LG Front Load Washer / Dryer Combo, Model # WM3997HWA is only available in white...^IFV
Answered by: LGJoel
Date published: 2016-04-30

How can I disable the music that is played every time a cycle is finished?

Asked by: nitrox
Our offices, in the United States, do not have product information for Canada. In order to obtain such information, it is recommended to check our subsidiary’s website, at http://www.lg.com/ca_en/index.jsp. You may also contact our Canada offices at 1-888-542-2623.
Answered by: NeilE
Date published: 2016-04-08

How can you dry only with this machine?

Asked by: JosephZ
We appreciate your interest in this machine. To select the dry only option, press the DRY button, select your cycle, and then press the START/PAUSE button. Instructions for the drying cycles are also on page 26 of the owners manual. A copy of the manual can be downloaded at http://www.lg.com/us/support-product/lg-WM3997HWA#manuals. If you need further assistance please contact our Customer Interactive Center at 800-243-0000.
Answered by: ShenaS
Date published: 2016-03-15

Where to you clean the lent?

Asked by: CVoss
We appreciate your interest in this washing machine. The trap designed to extract excessive lint is located behind the panel on the front lower left corner of the cabinet. Page 33 of the owner’s manual provides access instructions.
Answered by: NeilE
Date published: 2016-02-26
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