Rated 2 out of 5 by geos1 Does not Live Up to Promise
One major and two minor problems with this washer.
The major one is that it will not wash with hot
water. It has a "hot" setting, but this mixes
about half hot and half cold water. What makes it
even worse is that after the first few minutes of
washing, additional water is added to the tub, and
this is 100% cold water. I thought that something
was wrong with my machine, so I had an LG
repairman come to look at it. He measured the
temperature of the water after the initial fill
and found it to be 97 F. He said that this is the
correct temperature, and even called LG to comfirm
his claim. Some things, such as bedding and
diapers should be washed in water that is 130 F or
higher, which is what is considered "hot". A
temperature of 97 F is "warm" by most standards.
A partial solution is two keep the cold water
turned off until the initial fill is complete, but
it has to be on for the secondary fill, which
still means no hot wash.
The first minor problem is that there is no liquid
detergent cup, so the detergent immediately starts
to drip on the articles in the washer. This could
be a problem if using the "delay wash" feature, as
concentrated detergent would sit in spots on the
fabric until the wash cycle starts. It is
interesting that the manual mentions the liquid
detergent cup in a couple of places, and in one
place even says to be sure that it is in place.
But when I contacted LG, they said no cup is used
in this model.
The second minor problem is that LG was too
agressive in water saving. If the default water
level is used, then the articles in the load do
not move enough to be cleaned. I saw this in the
first load that I did. It had 4 pair of men's
slacks and a number of socks. A section of the
waist band of one of the slacks never got into the
water. The second load had 10 sport shirts. Two
of the shirts started on the top of the load and
stayed on top during the entire wash cycle.
Needless to say, they were not clean. By using
the "water plus" feature, a larger amount of water
is used, and things move around more during the
wash cycle. So far, the cleaning results have
been satisfactory when using "water plus". You
don't save as much water, but it is still a lot
less than a conventional machine.
Some reviews complain of the load getting out of
balance. I have run into this only once. The
load consisted of 3 flannel shirts and a pair of
heavy socks. The 3 shirts got their sleeves all
tangled together and became like a single heavy
The high efficency washing machine is a great
idea, but this version has not done it right.
October 15, 2014
Rated 5 out of 5 by Eileen12 Quiet, space saving machine for a condo
After 15+ yrs., time for a new machine. I fell in love with the design first and then did my research as looks are not everything. I was a little hesitant about a HE machine but I think in time this will be what is mainly offered to consumers. Easy to use and quiet. I like the fact the manual describes some the sounds you will hear especially for someone new to an HE washer. The soap dispenser does need some work but its no big deal or use pods. Does the job quietly and the result is clean clothing! Got the dryer too.
October 14, 2014
Rated 4 out of 5 by louisenpr Easy to Use
I am very satisfied with my new washer. It has a large capacity and it is easy to use.
October 13, 2014
Rated 5 out of 5 by Raz Good top load washing machine
I like this washing machine, it's quiet. Easy to use, very efficient and use less water, clothes come out clean. The drum is really deep. The soap dispenser is for powdered soap only doesn't have dispenser for liquid soap. Washer spins out clothes so well that the drying time is almost cut in half.
October 12, 2014
Rated 5 out of 5 by Marilyn11939 Challenging for senior citizens at first try
The large drum is hard for me to get items at the bottom, but I use kitchen utensils to help.
October 11, 2014
Rated 5 out of 5 by Grace Man Read the Manual Before Using
This is a modern high efficiency (HE) washer that uses very little water. It takes some getting used to if you are replacing a non HE machine with this model. Your loads will run longer (about one hour per load) but clothes come out almost dry due to the high spin rate. The machine has a timer that tells you how many minutes are left in the cycle. The extra energy used due to longer wash cycles is offset by shorter cycles in the dryer.
Read the manual. You clean the tub once month to prevent mold build up but you don't have buy expensive tub cleaning products. Just pour a cup of bleach into the dispenser and press tub clean. The wash cycle is quiet.
Finally, since top loaders spin horizontally instead of vertically you will experience vibration (but not noise) during spin cycles . As long as your floor is not slick and the machine is leveled you should be fine. We chose this machine over a front loader because the seals on some front loaders are prone to leak over time. Top loaders use more water than front loaders but, in our opinion, extra water use is worth not having to think about leakage.
October 5, 2014
Rated 5 out of 5 by kc131 Easy to Use
I recently purchased the LG washer after our old washer died after 30 years. I already had purchased the LG dryer and Iam very pleased with it, therefore I researched the washer. It is very economical ( already see a difference in our utility bill) and easy to use. Great features as well. The capacity is awesome, twice the laundry in one load. I am very happy with my purchase.
October 4, 2014
Rated 5 out of 5 by Linda Awesome
I love this washing machine! It is so quiet that I sometimes forget I put a load in:). It also cuts down on the drying time needed because it spins the clothes out so well. Thank you LG!!
October 4, 2014